Case Maintenance Supervisor

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Supervisor for refrigeration case maintenance. This role involves overseeing maintenance schedules, ensuring compliance with health and safety regulations, and providing training to team leaders. The successful candidate will foster strong relationships with colleagues and maintain high standards of service. If you're self-motivated and possess a hands-on approach, this opportunity allows you to make a significant impact in a dynamic environment while ensuring operational excellence.

Qualifications

• Supervise small teams effectively and ensure tasks are completed on time.
• Experience with refrigeration equipment and maintaining health and safety standards.

Responsibilities

• Coordinate refrigeration maintenance schedules and ensure compliance with regulations.
• Deliver training to team leaders and manage operational issues within teams.

Skills

Supervision of small teams

Good communication skills

Experience with refrigeration equipment

Background in cleaning

PC literacy

Education

GCSE standard education

Job description

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To carry out a predetermined refrigeration case maintenance programme in line with SLA and provide supervision support to the regional case maintenance teams. To deliver training to Team Leaders and act as Supervisor for the area of responsibility. To ensure that statutory obligations are met in the areas of Health and Safety, Hygiene, and Trading Standards.

Key Accountabilities

1. To represent the company professionally at all times and develop good working relationships with City and Morrisons colleagues.
2. To ensure refrigeration case maintenance schedules are completed within agreed timescales.
3. To be aware of regulations and codes of practice applicable to the tasks.
4. To notify the company helpdesk of procedural task conditions for action by the refrigeration engineer.
5. Utilisation of chemicals.
6. To coordinate the activities of other case maintenance team leaders.
7. To coordinate administrative tasks for all team leaders in the region.
8. To collate feedback sheets at the end of the week and submit these to the F Gas Administrator.
9. Ensure case cleans are confirmed with Morrisons service desk.
10. To be the primary contact for operational issues and escalation within teams.
11. To complete absence management paperwork.
12. To complete appraisals for Case Maintenance Team Leaders.
13. To deliver training to the Case Maintenance Team Leaders and Technicians within your area.
14. To complete tasks within the allotted time to the satisfaction of the company and client.
15. To attend training courses as necessary and keep personal skills updated.
16. To ensure sign-off of completed works by Morrisons.
17. To comply with the Health and Safety at Work Act and company policy at all times.

Knowledge, Skills, and Abilities

Criteria

Essential

• GCSE standard education.
• Supervision of small teams.
• Background in cleaning.
• Experience with refrigeration equipment.

Desirable

• Previous supervisory experience.
• PC literacy.

Demonstrated Behaviours

• Good communication skills (written and verbal).
• Helpful and professional manner.
• Self-motivated.
• Hands-on, flexible, can-do approach.
• Positive attitude, able to work in a dynamic environment, committed to customer service.

Specialist Requirements

• Flexibility to stay away from home if required.