Case Administrator

Surrey Police Service; Guildford; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Career progression

Contributory pension (LGPS)

Generous annual leave

Discounts for everyday spend

On-site gyms & sports clubs

Parental leave

Job summary

Surrey Police near Guildford is seeking a Case Administrator to support the Safety Camera Unit. You will help enforce camera-detected offences as part of Surrey RoadSafe, handling data input, case processing and communications with the public.

You’ll be part of a policing team delivering a measurable road-safety impact. The role offers a full-time/permanent position with a 36-hour week; starting salary lies at the bottom of the range, pro-rata for part-time hours, with benefits and opportunities

Qualifications

• Strong team player with excellent communication and administrative skills.
• Proven ability to accurately input data and maintain vital records.

Responsibilities

• Process speed, red light and red x offences detected by safety cameras.
• Respond to inquiries from the public in writing or by telephone; despatch statutory forms.
• Compile statements and prosecution files accurately and meet deadlines.

Skills

Communication

Administrative skills

Data entry

Record keeping

Job description

Vacancy Information

Division / Department - Operations Command
Grade - Grade D
Status - Full Time and Part Time Available
Contract Type - Permanent
Salary Grade Range - £26,875 - £29,670
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Near Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

The Safety Camera Unit is aiming to reduce collisions and casualties on the roads in Surrey. Would you like to help us make a difference and make the roads safer for all? Then come and join our friendly team based in offices near Guildford.

An exciting role has arisen within our Case Administration team. Our Case Administrators contribute to the enforcement of camera detected offences as part of the Force commitment to Surrey RoadSafe.

From your first day with us you will be part of a policing family making a real difference.

Skills & Experience

Reporting to the Admin Team Leaders, you will be a strong team player with excellent communication and administrative skills. With a proven ability to accurately input data and a methodical mind to maintain vital police records that could be used as evidence in court, you will be responsible for the efficient processing of speed, red light and red x offences detected by safety cameras.

You will be responding to enquiries from the public in writing or by telephone, ensuring statutory forms are despatched on time and statements and prosecution files are compiled accurately.

You will be able to work in a calm and professional manner to meet strict deadlines, and will be willing to undertake training to become proficient in the use of the departmental computer systems, printing and mailing technology.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about part time working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support

Please use the following links for more information on the benefits of working with or

Further Information