Case Administrator

Sussex Police

Guildford

On-site

GBP 27,000 - 30,000

Full time

4 days ago
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Benefits offered by this job

contributory pension scheme (LGPS)
generous annual leave allowance
on-site gyms
range of sports clubs
generous parental leave

Job summary

Sussex Police near Guildford is seeking Case Administrators to join the Safety Camera Unit within the Surrey RoadSafe initiative. You will help enforce camera detected offences and support data handling in a policing environment.

You will respond to public inquiries in writing or by telephone, prepare forms, and assemble statements and prosecution files to support court proceedings. Flexible working options and a supportive team await.

Qualifications

  • Excellent communication and administrative skills are essential.
  • Proven ability to input data accurately and maintain vital police records.

Responsibilities

  • Processing of speed, red light and red X offences detected by safety cameras.
  • Responding to enquiries from the public in writing or by telephone, ensuring forms are dispatched on time and statements and prosecution files are compiled accurately.
  • Willingness to undertake training to become proficient in departmental computer systems, printing and mailing technology.

Skills

Excellent communication
Administrative skills

Job description

Vacancy Information

Division / Department - Operations Command
Grade - Grade D
Status - Full Time and Part Time Available
Contract Type - Permanent
Salary Grade Range - £26,875 - £29,670
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Near Guildford


The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.


Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.


We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.


We wish you all the very best with your application.


Chief ConstableTim De Meyer & Chief Constable Jo Shiner


The Role & Key Responsibilities

The Safety Camera Unit is aiming to reduce collisions and casualties on the roads in Surrey. Would you like to help us make a difference and make the roads safer for all? Then come and join our friendly team based in offices near Guildford.


An exciting role has arisen within our Case Administration team. Our Case Administrators contribute to the enforcement of camera detected offences as part of the Force commitment to Surrey RoadSafe.


From your first day with us you will be part of a policing family making a real difference.


Skills & Experience

Reporting to the Admin Team Leaders, you will be a strong team player with excellent communication and administrative skills. With a proven ability to accurately input data and a methodical mind to maintain vital police records that could be used as evidence in court, you will be responsible for the efficient processing of speed, red light and red x offences detected by safety cameras.


You will be responding to enquiries from the public in writing or by telephone, ensuring statutory forms are despatched on time and statements and prosecution files are compiled accurately.


You will be able to work in a calm and professional manner to meet strict deadlines, and will be willing to undertake training to become proficient in the use of the departmental computer systems, printing and mailing technology.


Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about part time working.


We take pride in looking after our people and offer a variety of benefits;


  • career progression
  • contributory pension scheme (LGPS)
  • generous annual leave allowance
  • discounts for everyday spend
  • on-site gyms and a range of sports clubs
  • generous and supportive parental leave
  • financial and mental wellbeing guidance and support

Please use the following links for more information on the benefits of working with Surrey Police & Sussex Police


Further Information

For further information contact Ali Cansell ali.cansell@surrey.police.uk orAly Marston aly.marston@surrey.police.uk or Ian Kyle ian.kyle1@surrey.police.uk


Diversity Statement

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.


We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.


We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here .


We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.


Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police & Sussex Police


Additional Information

Surrey Police & Sussex Police only accept applications online via our own careers site 'Police Jobs Surrey & Sussex'. Genuine job advertisements published on other websites will always redirect you to complete your application on our official careers site, if you are not redirected to our careers site, please do not submit your application.


Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@policejobssurreyandsussex.as.recruitmail.com to your address/contact list to ensure you receive all communications.


This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.


Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

  • vacancies in collaborated units are available to all officers and staff across both Forces
  • vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
  • if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Attachments

  • Case Administrator - Surrey RoadSafe.pdf
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