Caretaker

Unity Recruitment; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading housing management company is seeking a Caretaker/Cleaning Supervisor in London. The role involves maintaining cleanliness in common areas, ensuring safety, and providing excellent customer service. The ideal candidate will have experience in cleaning supervision and a commitment to high standards.

Qualifications

• Experience in cleaning supervision or caretaking.
• Knowledge of health and safety practices.

Responsibilities

• Cleaning common areas and estate grounds.
• Reporting repairs and maintaining records.
• Assisting in estate security and customer service.

Skills

Communication

Customer Satisfaction

Job description

Caretaker/ Cleaning Supervisor

Unity Recruitment is seeking an experienced Caretaker or Cleaning Supervisor for our client, a housing management company.

Working hours: 36 hours per week.

Key Responsibilities

1. Cleaning all common areas, estate grounds, and play areas as designated by the Estate Manager or Front Desk/Security Coordinator, including litter picking, window cleaning, gutter and drain maintenance, sweeping, washing communal areas, and graffiti removal, following health and safety practices.
2. Checking and unblocking chutes and clearing bulk refuse where appropriate.
3. Reporting repairs or issues in communal areas, securing damaged areas, and alerting residents and staff to hazards.
4. Maintaining monitoring forms and records of cleaning, repairs, and hazards, ensuring effective communication with colleagues and third parties.
5. Collaborating with colleagues to devise and implement quarterly and annual cleaning schedules for deep cleaning tasks.
6. Assisting in estate security, including checking lighting and reporting security issues.
7. Participating in grounds maintenance with colleagues, residents, and third parties as appropriate.
8. Arranging estate access for third-party services such as refuse collection.
9. Maintaining cleaning stores, equipment, and ensuring their security.
10. Undertaking minor repairs in consultation with the Maintenance Officer and Security Coordinator.
11. Participating in estate inspections and site meetings as requested.
12. Providing reception services for residents and visitors.
13. Cleaning office areas as needed to cover staff absences.
14. Responding to service delivery issues and customer dissatisfaction, suggesting improvements.
15. Promoting the organization, encouraging resident engagement, and ensuring high customer satisfaction.
16. Sending necessary communications to residents within agreed timescales.
17. Providing updates and feedback for performance management and reporting to the Board or Council.
18. Ensuring compliance with housing and statutory requirements, including equality, health and safety, data protection, and freedom of information laws.
19. Performing other duties as necessary, including occasional weekend work.
20. Working on a rota basis with colleagues to ensure caretaking services from 7 am to 4 pm.

If interested in this role, please contact Carly at 02036685680 ext 113.