Carer Support Adviser

Carers FIRST; Basildon; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

26 days annual leave

Flexible working options

Paid carers leave

Workplace pension

Staff discount

Employee assistance programme

Benenden Healthcare

Job summary

Carers First is seeking a dedicated Community Carer Support Worker to join our hybrid team across South Essex. You will work with carers, assess needs, and develop support plans, ensuring voices are heard and rights protected.

We value equality and inclusion, provide training, flexible working, and a supportive environment. If you are passionate about improving carers’ lives, join us and make a lasting difference.

Qualifications

• Experience in the health and social care sector (desirable but not essential)
• Proven ability to assess and support individuals’ needs effectively
• Strong written and verbal communication skills to create carer assessments, support plans and maintain accurate care records
• Confidence in using databases and digital systems for timely record-keeping
• A sensitive and respectful approach to building positive relationships with those you support
• Working knowledge and practical experience in safeguarding
• Commitment to promoting equality, diversity, and inclusion across all services

Responsibilities

• Supporting carers through collaborative working, ensuring their voices are heard and their needs are met
• Identifying opportunities for service improvement and driving new initiatives that respond directly to carers’ experiences
• Building relationships with local community organisations to develop strong partnerships and enhance support networks

Skills

Health care exp

Needs assessment

Communication skills

Database skills

Safeguarding experience

DEI commitment

Relationship building

Job description

Central Office: Michael Gill Building, Tolgate Lane, Strood, Kent, ME2 4TG United Kingdom

Contract: Permanent

Hours: 30 hours per week

Location: This is a Hybrid role which involves community working in South Essex and some home working

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

• Supporting carers through collaborative working, ensuring their voices are heard and their needs are met.
• Identifying opportunities for service improvement and driving new initiatives that respond directly to carers’ experiences
• Building relationships with local community organisations to develop strong partnerships and enhance support networks

About you

To be successful in this role you will need

• Experience in the health and social care sector (desirable but not essential)
• Proven ability to assess and support individuals’ needs effectively
• Strong written and verbal communication skills to create carer assessments, support plans and maintain accurate care records
• Confidence in using databases and digital systems for timely record-keeping
• A sensitive and respectful approach to building positive relationships with those you support
• Working knowledge and practical experience in safeguarding
• Commitment to promoting equality, diversity, and inclusion across all services

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

• 26 days annual leave entitlement which increases with length of service
• flexible working options
• paid carers leave
• access to our work-place pension
• staff discount scheme
• employee assistance programme
• a Benenden Healthcare package

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

Carers First is an Equal Opportunities Employer

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

All successfully shortlisted candidates will be invited to an interview via Microsoft teams

Closing date: to be confirmed – we reserve the right to close the vacancy early if we receive sufficient applications for the role

Interview date: to be confirmed

Contact name Recruitment Contact email [e-mail]