Project Support Officer (Internal Applicants Only )

City St George's, University of London; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

City St George's, University of London is seeking a Digital Transformation Coordinator to support the DiTO portfolio with administrative, project and budget coordination. The role offers full-time, fixed-term or secondment arrangement and reports to the Digital Transformation Project Manager, ending on 31 July 2027.

You will have A levels or equivalent workplace experience with admin or project support, be well organised and able to manage multiple deadlines, and be proficient with Microsoft

Qualifications

• A levels or equivalent workplace experience, together with administrative, project or service support experience.
• You will be organised, accurate and able to manage concurrent deadlines, shared enquiries, workshops and records.
• You will communicate confidently, use Microsoft 365 or equivalent collaboration tools, and provide routine user support.
• Experience of financial administration, including purchase orders, invoices, expenses or budget tracking, is required.
• A project management qualification or experience supporting digital platforms and pilots is desirable.

Responsibilities

• Manage shared mailboxes and routine enquiries
• Maintain project plans, risk, issue, action and decision records
• Support committees and working groups
• Coordinate workshops, events and capability activities across Schools
• Provide first line support for digital platforms and pilots
• Administer budget trackers, procurement, purchase orders, invoices and expenses
• Prepare reports and minutes
• Maintain support content
• Collect feedback and evaluation information
• Escalated specialist, technical or financial issues to the appropriate lead

Education

A levels or equivalent workplace experience

Job description

THIS VACANCY IS OPEN TO INTERNAL APPLICANTS ONLY.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

City St George's Digital Innovation and Transformation Office (DiTO) accelerates digital change across education and research. This full time fixed term role or secondment provides project, service and administrative support across an allocated part of DiTO's portfolio. It will support coordination, shared enquiries, digital platforms and pilots, workshops, financial administration, reporting and evaluation. Priorities will vary as the portfolio evolves. The role reports to the Digital Transformation Project Manager (Education and Student Experience) and ends on 31 July 2027.

Responsibilities

• Manage shared mailboxes and routine enquiries
• Maintain project plans, risk, issue, action and decision records
• Support committees and working groups
• Coordinate workshops, events and capability activities across Schools
• Provide first line support for digital platforms and pilots
• Administer budget trackers, procurement, purchase orders, invoices and expenses
• Prepare reports and minutes
• Maintain support content
• Collect feedback and evaluation information
• Escalated specialist, technical or financial issues to the appropriate lead

Person Specification

• You will have A levels or equivalent workplace experience, together with administrative, project or service support experience.
• You will be organised, accurate and able to manage concurrent deadlines, shared enquiries, workshops and records.
• You will communicate confidently, use Microsoft 365 or equivalent collaboration tools, and provide routine user support.
• Experience of financial administration, including purchase orders, invoices, expenses or budget tracking, is required.
• A project management qualification or experience supporting digital platforms and pilots is desirable.

Additional Information

Closing date for applications: 7 November 2026 at 11:59pm

Interviews are scheduled to take place on... TBC

The selection process will involve a panel interview. Further details will be confirmed at the interview stage.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George's operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions