Career Coach & Employment Adviser

Seetec Group Ltd.; Salisbury; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays +

Volunteer Days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual Pay Review

Refer a Friend Scheme

BenefitHub access

Job summary

Seetec Group Ltd. is seeking an Employment Adviser to support participants in Salisbury and surrounding Wiltshire offices. You will manage diverse caseloads, provide tailored guidance and coach individuals toward meaningful employment in a target-driven environment.

The role emphasizes customer service, motivation and the ability to work with minimal supervision, while aligning with contractual and quality standards. The office locations may vary based on caseload and referrals.

Qualifications

• Good understanding of the local labour market within the specified areas.
• Basic awareness of self-employment and related support pathways.
• Fully IT literate, with proficiency in Microsoft Office.
• Proven success in a target-driven environment.
• Demonstrated capability to deliver services in line with contractual and quality standards.

Responsibilities

• Manage a caseload of customers, providing tailored support to help them overcome barriers and move towards sustainable employment.
• Deliver a positive customer experience, encouraging engagement with the programme and its services.
• Conduct assessments to understand each customer's circumstances, strengths, ambitions and employment goals.
• Develop and review personalised SMART Action Plans to support progression.
• Provide tailored job search, employability and interview preparation support to help customers secure suitable employment.
• Maintain accurate customer records and ensure all compliance, contractual and quality standards are met.
• Use local labour market knowledge to identify suitable employment opportunities and support successful job outcomes.
• Meet and strive to exceed individual performance targets and customer service standards.

Skills

Local labour market knowledge

Self-employment awareness

IT proficiency

Target driven

Quality standards

Job description

Seetec Group Ltd. is seeking an Employment Adviser to support participants in Salisbury and surrounding Wiltshire offices. You will manage diverse caseloads, provide tailored guidance and coach individuals toward meaningful employment in a target-driven environment.

The role emphasizes customer service, motivation and the ability to work with minimal supervision, while aligning with contractual and quality standards. The office locations may vary based on caseload and referrals.