Care Support Professional (Nights)

Auriens Group; City of Westminster; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonuses

23 days holiday

2 paid volunteer days per year

6% Company contribution to pension

Medicash

BHN Extras

Recommend a friend bonus

Job summary

Auriens Chelsea is seeking a compassionate Care Support Professional to join the salaried care team. You will provide high‑quality, person‑centred care to residents in their private apartments, supporting independence and safety.

Working with the Draycott Nursing & Care and wider Auriens team, you’ll deliver overnight care as part of a dedicated Night Concierge service. This full‑time onsite role covers 8pm–8am on a 40.25 hour week, with a 15 shift/month rota and 3.5 nights per week average.

Qualifications

• Full induction and ongoing training will be provided.

Responsibilities

• Provide schedule care visits to residents in their apartment
• Respond to resident requests for support across the Auriens building
• Assist residents with personal care, mobility and daily tasks
• Monitor resident wellbeing and report any concerns
• Maintain accurate care records and follow company policies
• Respond to urgent situations such as, fall, illness or emergency calls

Education

Care Certificate

Moving & Handling

Basic Life Support

First Aid

Job description

About Draycott Nursing & Care

We are a recognised market leader in nursing, domiciliary, social and personal care. We pride ourselves on our professional and discreet service with our staff applying our 4 Cs; Compassion, Collaboration, Competence and Commitment.

You will have a chance to work alongside the gold standard in Registered Nurses and Carers. Our daily and live-in care enables our clients to remain in their own home whilst being cared for by professional and highly trained Carers and Registered Nurses.

For over 30 years Draycott Nursing and Care has been recognised by doctors, consultants and clients for exceptionally high professional standards and 24/7 support. Now driving an exciting partnership to provide on-site healthcare within a unique new complex of 5-star luxury London apartments.

About You and the Role

We are looking for a compassionate and professional Care Support Professional to join our salaried care team at Auriens Chelsea. You will provide high-quality, person-centred care to residents within their private apartments, supporting them to live safely, comfortably and independently. Working closely with the wider Auriens team and Draycott Nursing & Care, you will deliver support based on each resident’s individual care plan.

The role forms part of the Auriens Night Concierge team, combining exceptional resident service with the delivery of overnight care. You will welcome residents and visitors entering the building, maintain a reassuring and professional presence throughout the night, and ensure the smooth running of the overnight service.

Alongside your concierge responsibilities, you will undertake scheduled care visits and respond promptly to unscheduled care requests, emergencies and incidents that may arise overnight. You will work collaboratively with colleagues and relevant healthcare professionals to ensure residents receive timely, compassionate and appropriate support whenever they need it.

This is a varied role suited to someone who takes pride in delivering exceptional care and service, is confident working independently overnight, and is committed to creating a safe, welcoming and supportive environment for our residents

This is a full-time, onsite role based at Auriens Chelsea, working on an average of 40.25 hours per week (172.5 per month).

The role operates on a rota covering shifts from 8pm to 8am - 15 shifts a month, averaging 3.5 nights per week.

Key Responsibilities

• Provide schedule care visits to residents in their apartment
• Respond to resident requests for support across the Auriens building
• Assist residents with personal care, mobility and daily tasks
• Monitor resident wellbeing and report any concerns
• Maintain accurate care records and follow company policies
• Respond to urgent situations such as, fall, illness or emergency calls

Training

Full induction and ongoing training will be provided

Essential Competencies

• Care Certificate
• Moving & Handling
• Basic Life Support
• First Aid

Desirable

• Basic clinical skills

Benefits

• Competitive salary
• Discretionary bonuses
• 23 days holiday
• 2 paid volunteer days per year
• 6% Company contribution to pension after probation
• Medicash
• BHN Extra’s
• Recommend a friend bonus