Night Care Assistant

Crystal Care; Marchwood; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Induction training

Paid breaks

Blue Light Card

Enhanced DBS check

Refer a Friend bonus

Uniform provided

Free meal on shift

Career development

Supportive team

Job summary

Crystal Care Collection is seeking Night Care Assistants to provide high-quality overnight care in our residential homes. You will support residents with personal care, wellbeing checks and reassurance during the night, helping maintain dignity, comfort and safety.

This permanent night role runs a rolling pattern of three shifts on, three off, from 8:00pm to 8:00am, with a rate of £14.31 per hour. We offer induction training, paid breaks, DBS clearance, and a supportive team environment.

Qualifications

• Previous care experience is desirable but not essential; full training provided.

Responsibilities

• Deliver compassionate, person-centred care to residents overnight.
• Assist with personal, continence care, repositioning, mobility and hydration.
• Conduct wellbeing and safety checks and respond to call bells.
• Provide reassurance and emotional support at night.
• Monitor residents, record observations, report concerns to Night Senior/Team Leader.
• Keep accurate care records per policy and regs.
• Respect resident confidentiality at all times.
• Help prepare residents for bed and assist night-time awakenings.
• Prepare home for the day ahead; keep communal areas welcoming.
• Assist with light housekeeping, laundry and room prep.
• Work with colleagues to maintain a calm, safe environment.
• Follow Health & Safety, COSHH, Infection Prevention, Safeguarding laws.
• Undertake other duties as directed by General Manager.

Job description

Make Every Night Matter

Are you looking for a rewarding career where you can genuinely make a difference to people's lives?

At Crystal Care Collection, we're committed to creating luxury homes where residents receive exceptional care and our team members feel valued, supported and proud of the work they do.

We're looking for caring, compassionate and dedicated Night Care Assistants to join our night team and help ensure our residents enjoy safe, comfortable and peaceful nights while receiving the highest standards of care.

About the Role

As a Night Care Assistant, you'll provide high-quality physical, emotional and social support to our residents throughout the night, promoting dignity, independence and wellbeing while ensuring they feel safe, secure and reassured.

You’ll support residents with personal care, assist those who require comfort or reassurance during the night, complete regular wellbeing checks and respond promptly to any changes in residents' needs. You’ll also help prepare the home for the day ahead, ensuring a calm, welcoming environment for both residents and colleagues.

While nights are often quieter, your role is vital in delivering exceptional care and giving residents and their families peace of mind.

Key Responsibilities

• Deliver compassionate, person-centred care tailored to each resident's individual needs throughout the night.
• Support residents with personal care, continence care, repositioning, mobility and hydration while promoting dignity, comfort and independence.
• Carry out regular wellbeing and safety checks, responding promptly to call bells and any changes in residents' physical or emotional wellbeing.
• Provide reassurance and companionship to residents who may feel anxious, unsettled or require emotional support during the night.
• Monitor residents' condition, accurately record observations and promptly report concerns to the Night Senior Care Assistant or Night Care Team Leader where appropriate.
• Maintain accurate and timely care documentation in accordance with company policies and regulatory requirements.
• Respect and maintain the confidentiality of all resident information at all times.
• Assist with preparing residents for bed and supporting those who wake during the night or require assistance.
• Help prepare the home for the day ahead, ensuring communal areas remain clean, tidy and welcoming.
• Support with light housekeeping duties, laundry and bedroom preparation where required.
• Work collaboratively with colleagues to maintain a calm, safe and supportive environment throughout the home.
• Comply with Health & Safety, COSHH, Infection Prevention & Control, Safeguarding and all relevant health and social care legislation.
• Undertake any other duties appropriate to the role as directed by the General Manager.

About You

We're looking for someone who:

• Is kind, compassionate and genuinely enjoys helping others.
• Has excellent communication and teamwork skills.
• Is reliable, dependable and able to work confidently throughout the night.
• Can remain calm, professional and responsive in emergency situations.
• Is committed to delivering outstanding care and treating every resident with dignity and respect.
• Previous care experience is desirable but not essential, as full training will be provided.

Working Pattern

You will work on a permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off.

Available Contracts

Full Time Nights: 8:00pm – 8:00am (Average 42 hours per week)

Pay Rates

Nights: £14.31 per hour

What We Offer

• Full induction training programme
• Paid breaks
• Fully funded Blue Light Card
• Fully funded Enhanced DBS check
• Refer a Friend bonus scheme
• Uniform tunic provided
• Pay Day Breakfast
• Free meal on shift
• Ongoing learning and career development opportunities
• A supportive team environment where you can thrive

We are currently unable to offer sponsorship for this role.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.