Care & Support Co-ordinator

Southern Housing; Newport; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Southern Housing is seeking a Care & Support Co-ordinator to provide administrative and operational support across our Supporting Independence & Care services. This role involves coordinating processes, maintaining records and supporting financial administration from our Newport office on the Isle of Wight.

You will work closely with managers and colleagues to ensure services run smoothly, contribute to reports and performances, and support engagement with residents and stakeholders while

Qualifications

• Strong administration and organisational skills.
• Experience managing multiple tasks and priorities.
• Good IT skills, including Microsoft Office.
• Excellent communication and relationship-building skills.
• High levels of accuracy and attention to detail.
• Ability to work independently and use your initiative.

Responsibilities

• Providing administrative support to the Care & Support management team.
• Producing reports, statistics and performance information.
• Organising meetings, agendas, minutes and action trackers.
• Supporting recruitment and onboarding activities.
• Managing records, databases and filing systems.
• Assisting with finance processes, invoices and purchase orders.
• Supporting resident and colleague engagement activities.
• Working with internal teams and external partners to support service delivery.

Skills

Administration

Organisational skills

Task management

IT skills

Tools

Microsoft Office

Job description

About The Role

Join Southern Housing and help us deliver high-quality care and support services that make a real difference to people's lives.

We're looking for an organised and proactive Care & Support Co-ordinator to provide administrative and operational support across our Supporting Independence & Care services. Working closely with managers and colleagues, you'll help ensure services run smoothly by coordinating processes, maintaining accurate records, supporting financial administration, organising meetings and producing reports.

Based in our Newport office on the Isle of Wight, you'll play an important role in supporting colleagues, residents and stakeholders while helping us maintain excellent standards of service delivery and compliance.

What you'll be doing

• Providing administrative support to the Care & Support management team
• Producing reports, statistics and performance information
• Organising meetings, agendas, minutes and action trackers
• Supporting recruitment and onboarding activities
• Managing records, databases and filing systems
• Assisting with finance processes, invoices and purchase orders
• Supporting resident and colleague engagement activities
• Working with internal teams and external partners to support service delivery

What we're looking for

• Strong administration and organisational skills
• Experience managing multiple tasks and priorities
• Good IT skills, including Microsoft Office
• Excellent communication and relationship-building skills
• High levels of accuracy and attention to detail
• Ability to work independently and use your initiative

Experience within housing, care, support or health services would be beneficial but is not essential.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.