Care Supervisor: Lead & Train Home Care Team

Bluebird Care; Cardiff; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Company pension

On-site parking

Referral programme

Blue Light Card

Funded training

Company events

Job summary

Bluebird Care Cardiff and The Vale is seeking a dedicated Care Supervisor to oversee a designated area in Cardiff and support our team of care experts. You will be the friendly voice behind the scenes, handling enquiries and stepping in to deliver care when needed, while mentoring staff to uphold our high standards.

The role requires a QCF Level 2 or equivalent, with enrolment towards Level 3, and a full UK driving licence.

Qualifications

• Min. QCF Level 2 with enrolment onto QCF Level 3.
• Experience in providing home care and maintaining high standards of service.
• Full UK driving licence with access to own vehicle.

Responsibilities

• Supervise care assistants and manage a designated area to ensure services meet customers’ needs with dignity and privacy.
• Coordinate staff, match carers to customers, and support training and supervision.
• Monitor service quality through reviews and implement improvements where needed.
• Participate in the on-call rota and arrange cover for staff absences.

Skills

Home care experience

Education

QCF Level 2 qualification

Job description

Bluebird Care Cardiff and The Vale is seeking a dedicated Care Supervisor to oversee a designated area in Cardiff and support our team of care experts. You will be the friendly voice behind the scenes, handling enquiries and stepping in to deliver care when needed, while mentoring staff to uphold our high standards.

The role requires a QCF Level 2 or equivalent, with enrolment towards Level 3, and a full UK driving licence.