Care Sector Administrator – Temp-to-Perm, People-First

Pertemps Bond; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

Pertemps Bond in Cambridge is seeking an Administrator with care sector experience to join a busy team. You will handle regular calls, manage enquiries and help resolve problems while delivering friendly, professional service.

The role blends administration with people-facing tasks, requires confidence on the phone, an ability to learn quickly, and a proactive approach in a fast-paced environment. Temporary then permanent for the right candidate.

Qualifications

• Experience in a care environment or similar setting is highly desirable.
• Excellent communication and listening skills are essential.
• Comfortable handling a high volume of calls and enquiries.

Responsibilities

• Handling regular telephone calls and communicating confidently with a range of people.
• Responding to enquiries, managing queries and helping to resolve problems efficiently.
• Building positive relationships through friendly, professional and engaging communication.
• Managing administrative tasks, updating records and ensuring information is accurate.
• Learning new systems, processes and procedures quickly.
• Handling occasional difficult or challenging conversations calmly and confidently.
• Using initiative to identify solutions and knowing when to ask questions or elevate an issue.
• Supporting the wider team to ensure the day-to-day operation runs smoothly.

Skills

Telephone communication

People-facing

Problem-solving

Organised

Fast learner

Proactive

Team player

Job description

Pertemps Bond in Cambridge is seeking an Administrator with care sector experience to join a busy team. You will handle regular calls, manage enquiries and help resolve problems while delivering friendly, professional service.

The role blends administration with people-facing tasks, requires confidence on the phone, an ability to learn quickly, and a proactive approach in a fast-paced environment. Temporary then permanent for the right candidate.