Care Home Administrator - People-First & Solutions-Driven

Pertemps Leicester; Peterborough; On-site; GBP 23,000 - 32,000; Full time

Job summary

Pertemps Leicester is seeking an Administrator with care-sector experience to join a busy team. The role focuses on telephone communication, handling inquiries and resolving problems with a friendly, professional approach.

The ideal candidate brings personality, energy and a willingness to learn, supporting day-to-day admin tasks while maintaining accuracy in records. Temporary for initial period with potential permanent placement.

Qualifications

• Experience in a care environment or similar setting is highly desirable.
• Confident on the phone and comfortable handling enquiries.
• Outgoing, personable and able to build rapport quickly.
• Positive, energetic and able to work in a lively team.
• Calm under pressure and professional in difficult conversations.
• Quick to learn and adapt to new systems and processes.
• Proactive with a can-do attitude and initiative.

Responsibilities

• Handle regular telephone calls and communicate confidently with a range of people.
• Respond to enquiries, manage queries and resolve issues efficiently.
• Build positive relationships through friendly, professional communication.
• Manage administrative tasks and maintain accurate records.
• Learn new systems, processes and procedures quickly.
• Support the wider team to ensure smooth day-to-day operations.

Skills

Phone confidence

People skills

Positive attitude

Calm under pressure

Fast learner

Problem solving

Curious

Organised

Job description

Pertemps Leicester is seeking an Administrator with care-sector experience to join a busy team. The role focuses on telephone communication, handling inquiries and resolving problems with a friendly, professional approach.

The ideal candidate brings personality, energy and a willingness to learn, supporting day-to-day admin tasks while maintaining accuracy in records. Temporary for initial period with potential permanent placement.