Care Quality Manager

Tonic Healthcare Ltd; Manchester; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Tonic Healthcare Ltd is seeking a Head of Care Quality and Governance to lead the organisation's governance framework, policies and procedures, ensuring compliance with CQC standards across community-based services. The role requires strategic vision and the ability to challenge existing processes while maintaining patient safety and quality.

You will oversee audit programmes, manage external relationships and work closely with the SLT to drive continuous improvement.

Qualifications

• Extensive knowledge of CQC legislation and standards.
• Experience leading governance across policy, procedures and internal systems.
• Strong stakeholder engagement with internal and external partners.
• Ability to drive continuous improvement in a fast-paced healthcare environment.

Responsibilities

• Lead and develop governance across policy, procedures and internal systems.
• Oversee audit frameworks and schedules.
• Manage external relationships with regulatory bodies to ensure inspection readiness.
• Collaborate with SLT to drive a culture of continuous quality improvement.

Job description

Head of Care Quality and Governance. Healthcare Compliance. CQC. FLEXIBLE LOCATION - HYBRID - NATIONAL REMIT.

My client is a national healthcare provider with a range of community based health services, looking to appoint someone knowledgable and ambitious to become their Head of Governance. You will have solid experience and knowledge of CQC legislation and standards, be someone who can bring new ideas and is happy to challenge ways of working, and will thrive in a dynamic environment.

This will be a fast-paced, varied role with an overarching remit across several services. You will work with the SLT and oversee all aspects of governance across policy, procedures and internal systems. As someone who is comfortable with stakeholder engagement (internally and externally) you will work with operational teams to foster and drive a culture of continuous improvement, identifying any areas for service quality improvement across the organisation. You will be the kind of person that is always up to date with best practice and the latest innovations in healthcare, and utilise this in order to ensure they remain at the forefront of the industry.

You will lead and develop the audit frameworks and schedules, and have a crucial role in managing external relationships with external bodies, ensuring that the organisation is always inspection-ready.

You will be joining a fast-growth organisation with a meritocratic internal culture, offering numerous opportunities for involvement in wider organisational projects, and the scope to truly make an impact