Care Operations Assistant & Office Coordinator

Home Instead; Gloucester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading home care company is seeking an Administrative/Operations Coordinator to support the smooth running of care operations in Gloucester. You will be responsible for office administration, coordinating client requests, and ensuring compliance with operational processes. The ideal candidate should have excellent organizational skills and experience in customer-facing roles. This position is essential to delivering high-quality service in a supportive environment.

Qualifications

• Competent using office software and systems.
• Experience in administrative and customer-facing roles.
• Strong organizational skills and ability to multitask.

Responsibilities

• Perform administrative and care management duties.
• Coordinate care packages and client requests.
• Support recruitment and pre-employment checks.

Skills

Office programs (e.g. MS Office, Google Docs)

Customer service experience

Strong organisational skills

Excellent written and verbal communication skills

Detail-oriented

Job description

A leading home care company is seeking an Administrative/Operations Coordinator to support the smooth running of care operations in Gloucester. You will be responsible for office administration, coordinating client requests, and ensuring compliance with operational processes. The ideal candidate should have excellent organizational skills and experience in customer-facing roles. This position is essential to delivering high-quality service in a supportive environment.