Care Navigator: Patient Access & Care Coordination

Beacon; Ivybridge; On-site; GBP 28,000 - 36,000; Part time

Benefits offered by this job

NHS Pension Scheme

Generous annual leave

CPD opportunities

Induction programme

NHS discounts

Job summary

Beacon Medical Group in Ivybridge is seeking a Care Navigator to guide patients through health services, coordinate support, and help overcome barriers to care. You will work with the multidisciplinary team to signpost to the right services and improve patient experience.

The role features a 26.25 hour post in a supportive, expanding practice with learning opportunities, induction, and access to NHS benefits.

Responsibilities

• Signpost patients to the appropriate healthcare professional or service as part of the multidisciplinary team
• Oversee triage queue to direct patients to correct professionals and services
• Record patient information accurately and manage patient flow to maintain safety
• Use initiative to solve problems and answer queries
• Engage with patients by phone, email, text and other channels to support access to care and self-management

Job description

Beacon Medical Group in Ivybridge is seeking a Care Navigator to guide patients through health services, coordinate support, and help overcome barriers to care. You will work with the multidisciplinary team to signpost to the right services and improve patient experience.

The role features a 26.25 hour post in a supportive, expanding practice with learning opportunities, induction, and access to NHS benefits.