Patient Access Navigator — Part-Time (14.5h/wk)

Avon Local Medical Committee Ltd; West of England; Hybrid; GBP 15,000 - 21,000; Part time

Job summary

Avon Local Medical Committee Ltd in the West of England is seeking a Care Navigator for a fixed-term maternity cover of approximately six months. The role is 14.5 hours per week with shift patterns: Monday 13:00-19:00, Tuesday 09:00-13:00, Wednesday 08:30-13:00.

The Care Navigator will meet and greet patients, manage throughput and appointments for clinical staff, provide general assistance to the practice team, and facilitate communication among the primary care team and other healthcare

Responsibilities

• Meet and greet patients and manage the through put of patients on behalf of the Practice; to manage as appropriate the appointment for all clinical staff either face to face or by telephone.
• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors via the telephone and in person.
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

Job description

Avon Local Medical Committee Ltd in the West of England is seeking a Care Navigator for a fixed-term maternity cover of approximately six months. The role is 14.5 hours per week with shift patterns: Monday 13:00-19:00, Tuesday 09:00-13:00, Wednesday 08:30-13:00.

The Care Navigator will meet and greet patients, manage throughput and appointments for clinical staff, provide general assistance to the practice team, and facilitate communication among the primary care team and other healthcare