Care Navigator & GP Receptionist - Patient Experience Lead

North Avenue Surgery; Southend-on-Sea; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

North Avenue Surgery in Southend-on-Sea is seeking a full-time GP Receptionist/Care Navigator to join a busy NHS GP Practice. The role focuses on welcoming patients, handling calls, and assisting with appointments while maintaining strict confidentiality.

The ideal candidate will be computer literate, familiar with SystmOne, Word and Excel, and committed to ongoing professional development and teamwork within the practice.

Qualifications

• Strong communication skills, written and verbal.
• Able to handle telephone calls effectively.
• Computer literate with knowledge of NHS systems.
• Experience of patient records confidentiality and data protection.
• Willing to provide cover during sickness and holidays.

Connaissances

Communication

Telephone handling

Computer literacy

SystmOne

Word processing

Excel

Teamwork

Confidentiality

Diversity awareness

Motivation

Attendance flexibility

Outils

SystmOne

Microsoft Word

Microsoft Excel

Description du poste

North Avenue Surgery in Southend-on-Sea is seeking a full-time GP Receptionist/Care Navigator to join a busy NHS GP Practice. The role focuses on welcoming patients, handling calls, and assisting with appointments while maintaining strict confidentiality.

The ideal candidate will be computer literate, familiar with SystmOne, Word and Excel, and committed to ongoing professional development and teamwork within the practice.