Care Home Receptionist: Welcoming Front Desk & Admin

Avery Healthcare Group; Greater London; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

DBS check funded by Avery

Job summary

Avery Healthcare Group is seeking a warm, enthusiastic Receptionist for the Wandsworth Common Care Home in London. You will be the first point of contact, delivering high-quality customer service and handling a range of administrative duties.

You will join a close-knit team, uphold our values of care and respect, and support residents and staff with professional, friendly service. DBS check funded by Avery; UK work eligibility required.

Qualifications

• Excellent communication skills both verbal and written.
• Positive, friendly and welcoming attitude.
• Previous exposure to problem-solving and client complaints.

Responsibilities

• Answer telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages.
• Complete reception-related administration, maintain databases, and provide administrative assistance as required by the General Manager.
• Maintain the general tidiness of the reception area and liaise with Housekeeping to ensure standards.

Skills

Communication skills

Welcoming attitude

Problem-solving

Job description

Avery Healthcare Group is seeking a warm, enthusiastic Receptionist for the Wandsworth Common Care Home in London. You will be the first point of contact, delivering high-quality customer service and handling a range of administrative duties.

You will join a close-knit team, uphold our values of care and respect, and support residents and staff with professional, friendly service. DBS check funded by Avery; UK work eligibility required.