Front Desk & Admin Coordinator — Care Home

Avery Healthcare Group; Leeds; On-site; GBP 18,000 - 21,000; Full time

Job summary

Avery Healthcare Group is seeking a warm and professional Receptionist - Bank for Aire View Care Home in Leeds. The role focuses on top-quality customer service as the first point of contact and providing a range of administrative support within the home.

Key duties include handling reception calls, back-office administration, and liaising with housekeeping to maintain standards. A DBS check will be funded by Avery Healthcare, and applicants must prove eligibility to work in the UK.

Qualifications

• Excellent communication skills both verbal and written.
• Confident in using computers.
• Positive, friendly, and welcoming attitude.
• Exposure to problem-solving and client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
• DBS Disclosure check will be met by Avery Healthcare; prove eligibility to work in the UK.

Skills

Communication

Computers

Customer service

Problem solving

Job description

Avery Healthcare Group is seeking a warm and professional Receptionist - Bank for Aire View Care Home in Leeds. The role focuses on top-quality customer service as the first point of contact and providing a range of administrative support within the home.

Key duties include handling reception calls, back-office administration, and liaising with housekeeping to maintain standards. A DBS check will be funded by Avery Healthcare, and applicants must prove eligibility to work in the UK.