Care Home Receptionist — Friendly Front Desk

Avery Healthcare; Gildersome; On-site; GBP 18,000 - 24,000; Full time

Job summary

Avery Healthcare is recruiting a Receptionist - Bank for Aire View Care Home in Leeds. You will be the first point of contact, delivering high quality customer service and handling a range of administrative tasks.

The role requires excellent communication, computer literacy, a friendly attitude, and the ability to manage inquiries and support the General Manager. DBS check and eligibility to work in the UK are required.

Qualifications

• Excellent verbal and written communication.
• Confident with computers / IT systems.
• Positive, friendly and welcoming attitude.
• Experience handling client complaints or escalations.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Communication skills

Computer literacy

Friendly attitude

Problem solving

Job description

Avery Healthcare is recruiting a Receptionist - Bank for Aire View Care Home in Leeds. You will be the first point of contact, delivering high quality customer service and handling a range of administrative tasks.

The role requires excellent communication, computer literacy, a friendly attitude, and the ability to manage inquiries and support the General Manager. DBS check and eligibility to work in the UK are required.