Care Home Receptionist – Warm Welcome & Admin Support

Silvercrest Care; Swansea; On-site; GBP 15,000 - 21,000; Part time

Job summary

Silvercrest Care in Swansea is seeking a Receptionist on a bank basis to support an organised, welcoming home environment. You will greet visitors, handle calls, and support administrative tasks to keep the home running smoothly.

Ideal candidates are warm, professional and reliable with good IT skills and the ability to multitask. The role requires flexibility and a commitment to resident and family experience in a care setting.

Qualifications

• A warm, approachable and professional manner.
• Strong communication and organisational skills.
• Good attention to detail and accuracy.
• Ability to manage multiple tasks and prioritise effectively.
• Confidence using basic IT systems.
• A flexible and reliable approach to work.

Responsibilities

• Provide a warm, professional welcome to all visitors, relatives and professionals.
• Answer and manage telephone calls promptly and courteously.
• Support general administration to a high and accurate standard.
• Typing correspondence and taking meeting minutes as required.
• Maintain accurate digital and paper records, filing timeliness and accessibility.
• Assist with ordering supplies and maintaining stock levels.
• Distribute post and manage outgoing mail daily.
• Support training coordination and maintain training records.
• Assist the Business Administrator during periods of absence.
• Keep the reception area tidy, professional and welcoming.

Skills

Warm & professional

Communication

Organisational skills

Attention to detail

Multitasking

IT basics

Job description

Silvercrest Care in Swansea is seeking a Receptionist on a bank basis to support an organised, welcoming home environment. You will greet visitors, handle calls, and support administrative tasks to keep the home running smoothly.

Ideal candidates are warm, professional and reliable with good IT skills and the ability to multitask. The role requires flexibility and a commitment to resident and family experience in a care setting.