Warm Care Home Receptionist (Bank/Relief)

Silvercrest Care; Swansea; On-site; GBP 12,000 - 17,000; Part time

Job summary

Silvercrest Care is seeking a friendly, organised Receptionist to join our administration team at Cwrt Enfys on a bank basis. You will welcome visitors, manage calls, support admin, and help maintain accurate records, ensuring a smooth, welcoming reception for residents, families and professionals.

The ideal candidate will be approachable, with strong communication and organisational skills, attention to detail, the ability to multitask and use basic IT systems; flexibility and reliability are

Qualifications

• Previous administrative or reception desk experience
• Excellent communication and interpersonal skills
• Good attention to detail and accuracy
• Ability to multitask and prioritise
• Confident with basic IT systems

Responsibilities

• Providing a warm, professional welcome to all visitors, relatives and professionals
• Answering and managing telephone calls promptly and courteously
• Supporting general administration to a high and accurate standard
• Typing correspondence and taking meeting minutes as required
• Maintaining accurate digital and paper records, ensuring filing is timely, well-organised, secure, and easily accessible
• Supporting staff with printing, photocopying and documentation requests
• Assisting with ordering supplies and maintaining stock levels
• Ensuring post is distributed to residents and outgoing mail is managed daily
• Supporting training coordination and maintaining accurate training records
• Assisting the Business Administrator during periods of absence
• Helping maintain a tidy, professional and welcoming reception area

Skills

Communication

Verbal and Written Skills

Job description

Silvercrest Care is seeking a friendly, organised Receptionist to join our administration team at Cwrt Enfys on a bank basis. You will welcome visitors, manage calls, support admin, and help maintain accurate records, ensuring a smooth, welcoming reception for residents, families and professionals.

The ideal candidate will be approachable, with strong communication and organisational skills, attention to detail, the ability to multitask and use basic IT systems; flexibility and reliability are