Care Home Administrator & Front Desk Lead

Care Concern Group; Polegate; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Enhanced DBS

Uniform provided

Group life assurance

Wagestream

Meal during shifts

GP Online for you and your dependants

Discounts

Employee Assistance Programme

Learning and development

Career progression

Long Service Awards

Job summary

The Polegate Care Home is seeking a Home Administrator to support day-to-day operation and the Home Manager. You will manage payroll input, contracts, compliance records and internal processes, ensuring accuracy and confidentiality, and act as the first point of contact for residents, relatives and visitors.

You will coordinate staffing processes and oversee Reception staff, contributing to a well organised front of house and a responsive administrative function across the home.

Qualifications

• Strong administrative experience in a busy office environment.
• Excellent organisational and multitasking skills.
• Confident IT skills including Microsoft Office and database systems.
• Professional communication and strong interpersonal skills.
• Experience supporting or supervising staff is beneficial.
• A reliable, proactive and detail focused approach.

Responsibilities

• Support day-to-day running of the home and assist the Home Manager.
• Oversee payroll input, contracts, compliance records and internal processes.
• Manage enquiries and coordinate visits, ensuring a welcoming experience.
• Coordinate staffing processes and line-manage Reception staff.
• Maintain a well organised front of house and administrative function.

Skills

Administrative experience

Organisational skills

IT skills

Communication skills

Interpersonal skills

Staff supervision

Tools

Microsoft Office

Database systems

Job description

The Polegate Care Home is seeking a Home Administrator to support day-to-day operation and the Home Manager. You will manage payroll input, contracts, compliance records and internal processes, ensuring accuracy and confidentiality, and act as the first point of contact for residents, relatives and visitors.

You will coordinate staffing processes and oversee Reception staff, contributing to a well organised front of house and a responsive administrative function across the home.