Care Home Administrator

Keane Premier Support Services South Lanarkshire; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care home provider seeks a Care Home Administrator in Glasgow to support the management team in ensuring smooth daily operations. You will oversee documentation, assist staff, and ensure excellent communication with residents and families. Join an enthusiastic team dedicated to prioritising resident wellbeing with opportunities for personal growth and development.

Benefits

Early access to earnings

Employee Assistance Programme

Free confidential counselling sessions

Gift card and cinema savings

Exclusive high street discounts

Free mortgage consultation

Comprehensive induction and ongoing training

28 days' holiday (pro rata)

Clear opportunities to grow

Qualifications

• One year of experience in a similar position.
• Excellent verbal and written communication skills.
• Ability to multi-task and well-organised.

Responsibilities

• Supporting the Home Manager with data entry and staff rota coordination.
• Acting as a point of contact for staff and residents.
• Maintaining accurate resident records and staff documentation.

Skills

Communication

Customer Service

Organisational Skills

Interpersonal Skills

Microsoft Office Suite

Job description

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.

As a Care Home Administrator, you will play a vital role in the efficient and smooth management of our care home.

You will have the satisfaction of working with, and being supported by an enthusiastic and caring team that prioritises the wellbeing of residents and all team members.

What do you get in return for your compassion and commitment?

At Keane, we believe in taking care of the people who care for others. Here’s what we offer to support your wellbeing and development:

• Early access to a portion of your earnings with Wagestream
• Employee Assistance Programme, with 24/7 support and helpline– access health checks, wellbeing tools, legal advice, and much more.
• Free confidential counselling sessions– up to 6 Structured counselling sessions via phone, online or face-to-face.
• Gift card and cinema savingsthrough Salary Extras.
• Exclusive high street discountsthrough the Blue Light Card.
• Free mortgage consultationwith McCuster Mortgage Solutions.
• Comprehensive induction and ongoing trainingto support your confidence and success – includingpaid shadowing and trainingto help you feel ready and supported from day one.
• 28 days’ holiday (pro rata)– so you can rest and recharge.
• Clear opportunities to grow, with real career progression routes to help you reach your full potential.

Benefits are non-contractual and may be amended or withdrawn at any time.

Main Responsibilities:

• Supporting the Home Manager with daily tasks such as data entry, data collection, financial administration, staff rota coordination, and distributing reports and memos.
• Acting as a point of contact for staff, residents, families, and external agencies.
• Answering telephone calls, emails, and face-to-face enquiries in a professional and friendly manner.
• Maintaining up-to-date and accurate resident records. Including admissions and discharges and personal information.
• Maintaining accurate staff records.
• Producing agendas, taking minutes of meetings, and keeping accurate records of meetings where required.
• Ensuring confidentiality regarding issues concerning residents.
• Monitor and order necessary supplies and maintain inventory records.
• Performing other reasonable duties as agreed with Home Manager.

Skills & Experience:

• One year of experience in a similar position.
• Experience using Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Good interpersonal skills.
• Well organised and ability to multi-task.
• Excellent customer service skills.

*This position requires a PVG and two references*