Property Administrator

Touchstone Group Ltd; City of Edinburgh; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading UK Social Enterprise seeks a Property Administrator to support their property management team. This role involves administrative tasks, ensuring client satisfaction, and meeting expected service levels. The ideal candidate will have customer service experience, strong communication skills, and proficiency in Microsoft Office.

Benefits

Competitive salary with annual reviews

Training and development opportunities

Discounts and offers from various shops

Qualifications

• Experience in administration or customer service roles.
• Microsoft Office proficiency is advantageous.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Provide administrative support to the property management team.
• Ensure client expectations and SLAs are met.
• Handle tenancy move-ins, terminations, deposit registrations.

Skills

Attention to detail

Excellent communication

Stakeholder engagement

Tools

Microsoft Office

Job description

At Places for People, we hire People, not numbers! If you like the sound of one of our jobs, please apply - you could be just who we're looking for! We value experience and track record, but we're more interested in hiring someone who embodies our People Promises: doing the right thing, being enthusiastic and motivated to grow, believing in community spirit, being respectful, and enjoying their work.

As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving communities for our customers and employees.

Over the last 30 years, Touchstone has identified opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and strive to create the best experience for our customers.

More About The Team

Touchstone operates in a competitive commercial environment, requiring optimal use of resources to maintain both financial and social returns for the Group.

Reporting to the Lettings and Administration Manager, we are recruiting a Property Administrator on a permanent basis. After an initial training period, we offer remote/hybrid working. The working hours are Monday to Thursday 9am - 5pm and 9am - 4pm on Fridays.

More About Your Role

As a Property Administrator, you will provide administrative support to the property management team, ensuring client expectations and SLAs are met, while complying with statutory and contractual requirements.

Your daily tasks will include working on tenancy move-ins, terminations, deposit registrations, and other responsibilities as part of the wider team.

To ensure a safe working environment, a basic DBS check is mandatory.

More About You

The ideal candidate will have previous experience in a customer service role. Experience with Microsoft Office packages such as Word, Teams, Outlook, and Excel is advantageous. Excellent communication skills and stakeholder engagement are essential.

Experience & Skills

• Experience in administration or customer service roles
• Proficiency with MS packages such as Word, Teams, Outlook, and Excel
• Strong attention to detail
• Excellent communication skills
• Stakeholder engagement skills

The Benefits

We are a large, diverse, and ambitious business offering challenging opportunities.

Our comprehensive benefits package includes:

• Competitive salary with annual reviews
• Training and development opportunities
• Perks such as discounts and offers from various shops, cinemas, and more

What's Next?

If you meet the criteria and are ready to advance your career, click apply. You will be redirected to our careers site to learn more about the role, read the full job description, and apply directly.

If you're a Places for People customer seeking support with your application, contact our skills and employment team at [e-mail].

Recruitment agencies: please note we operate a PSL and do not accept cold calls.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies, including pre-employment checks like DBS where applicable, to ensure a safe working environment. By joining us, you are expected to contribute to our safeguarding culture, adhere to policies, and report concerns to protect our communities.