Property Administrator

Right There; Glasgow; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a charity with a 200-year history as a Property Administrator. This office-based role in Glasgow involves supporting property management for a significant portfolio. Ideal candidates will bring administrative experience and familiarity with housing environments, contributing to a vital support system for those in need.

Benefits

Annual leave entitlement of 6 weeks in the first year

Life Insurance from day one

Cycle to work scheme

Ongoing learning and development

Qualifications

• Experience in a busy office environment.
• Good knowledge of MS Office, especially MS Excel.
• Confidence in managing a busy workload.

Responsibilities

• Manage repairs and maintenance processes using Homemaster.
• Coordinate with internal and external contractors.
• Update repair statuses and schedule maintenance tasks.

Skills

Administration

MS Office

Time Management

Job description

Location: Rosemount Business Park, Charles Street, G21 2QA

Salary: £24,252 - £25,961 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

We are recruiting for a Property Administrator to join our Property Services team. The Property Administrator will provide administration support to the team as well as providing front line information to staff, managers, supplier and contractors.

The Property team is responsible for the management of a portfolio of 470+ properties of various size, predominantly in the Glasgow area and includes general. administration, maintenance workers, technicians, painters and joiners.

This role is office based Monday to Friday.

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

Main duties and responsibilities will include:

• Updating and managing the repairs and maintenance section of Homemaster to include internal, external and landlord repairs.
• Facilitate the administration process for repairs and maintenance.
• Liaise with staff teams and management in relation to property repairs and void assessments and repairs.
• Using the Homemaster system accurately record the repair or void and escalate to internal Maintenance Team.
• Monitor completion dates with internal, external and landlord contractors and escalate any issues to the relevant person/team.
• Update the Tracker system with status of void assessment and repair.
• Notify relevant staff or services to confirm status of property repairs.
• On receipt of authorised invoices close jobs on Homemaster and input all relevant costs and dates.
• Ensure forward maintenance is planned. Schedule repairs into Outlook calendar for maintenance team, liaise with tenant to arrange access and confirm if there are any additional considerations.
• Continuously update Work Orders on Homemaster with applicable information.

Full details can be found in the Job & Person Specification which is on our website.

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone who has gained Administration experience from working in a busy office environment, coupled with a good working knowledge of MS Office in particular MS Excel. You will be confident managing a busy workload and prioritising tasks, as well as having the confidence to work autonomously. Experience of working in a Housing environment is beneficial.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Property Administration Supervisor.
• Your normal working hours are 35 per week, worked Monday to Friday between the hours of 8am and 4pm, with 1-hour unpaid break.
• Your usual place of work will be Rosemount Business Park, Charles Street, Glasgow, G21 2QA.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
• Life Insurance from day one
• Cycle to work scheme
• Option to purchase and sell annual leave
• Ongoing learning and development

Interested in applying?

Click apply and you will be redirected to our website where you can find the full job & person specification and details of how to apply.