Care Home Administrative Assistant

Ashley Court Care Home; Wolverhampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Friendly working environment

Rewarding care environment

Training and support

Job summary

Ashley Court Care Home in Wolverhampton is seeking an organised administrative assistant to support reception and general office duties. You will handle calls, greet visitors and help maintain accurate records, ensuring confidentiality and compliance with policies.

Ideal candidates are friendly, professional and comfortable using MS Office and computer-based systems. Experience in healthcare administration is helpful but not essential, and full training will be provided.

Qualifications

• Organised and able to manage time effectively.
• Friendly, approachable and professional.
• Confident communicating with residents, families and colleagues.
• Comfortable using Microsoft Office and computer-based systems.
• Accurate and reliable with good attention to detail.
• Experience in administration, ideally within a care or healthcare setting.

Responsibilities

• Providing general administrative and reception support.
• Answering telephone calls and responding to enquiries.
• Maintaining accurate records and documentation.
• Assisting with staff records, rotas and other administrative tasks.
• Liaising with residents, relatives, visitors and external professionals.
• Ordering office supplies and keeping records up to date.
• Supporting the Home Manager and wider team with administrative duties.
• Maintaining confidentiality and following company policies and procedures.

Skills

Time management

Communication

Microsoft Office

Attention to detail

Customer service

Administrative experience

Tools

MS Office

Job description

Ashley Court Care Home in Wolverhampton is seeking an organised administrative assistant to support reception and general office duties. You will handle calls, greet visitors and help maintain accurate records, ensuring confidentiality and compliance with policies.

Ideal candidates are friendly, professional and comfortable using MS Office and computer-based systems. Experience in healthcare administration is helpful but not essential, and full training will be provided.