Administrative Assistant - Care Home

Birchstone Care Limited; Colchester; On-site; GBP 20,000 - 24,000; Full time

Job summary

Birchstone Care Limited is seeking an Administrative Assistant to join our care home team in the UK. You will support the daily office operations, handle phone calls, greet visitors, maintain records, and assist with scheduling and staff rotas.

We value reliability, organisation, and clear communication as you work closely with care staff and management to ensure smooth, efficient service for residents and families. No visa sponsorship; right to work in the UK required.

Qualifications

• Previous experience in an administrative or office-based role is desirable but not essential.
• Excellent organisation and time management skills with the ability to manage multiple tasks.
• Strong communication and interpersonal skills with a friendly, approachable manner.

Responsibilities

• Support the day-to-day running of the care home office, including answering phones, greeting visitors, and responding to enquiries in a friendly, professional manner.
• Maintain accurate records, files, and databases in line with company policies and data protection requirements.
• Assist with scheduling appointments, meetings, and staff rotas.
• Prepare correspondence, reports, and other documents as required.
• Help with ordering supplies and maintaining stock levels for the home.
• Work closely with care staff, management, and external contacts to ensure smooth communication and effective teamwork.
• Assist with new staff induction paperwork and support recruitment administration.
• Support the management team with any other administrative tasks as needed.

Skills

Communication skills

Organisation skills

Data protection awareness

Microsoft Office

Tools

Microsoft Office Suite

Job description

Job Description

Are you efficient, reliable, and committed to helping others? At Birchstone Care Limited, you will be a valued member of our close-knit team, providing essential administrative support to help our care home deliver the highest standards of service to residents, families, and colleagues.

Administrative Assistant – Join Our Caring Team

As an Administrative Assistant, you will:

• Support the day-to-day running of the care home office, including answering phones, greeting visitors, and responding to enquiries in a friendly, professional manner.
• Maintain accurate records, files, and databases in line with company policies and data protection requirements.
• Assist with scheduling appointments, meetings, and staff rotas.
• Prepare correspondence, reports, and other documents as required.
• Help with ordering supplies and maintaining stock levels for the home.
• Work closely with care staff, management, and external contacts to ensure smooth communication and effective teamwork.
• Assist with new staff induction paperwork and support recruitment administration.
• Support the management team with any other administrative tasks as needed.

At Birchstone Care Limited, you will be welcomed into a supportive, family-feel culture where your hard work and dedication are truly appreciated. We offer a rewarding place to work, with opportunities to develop your skills and make a real difference every day.

If you are proactive, organised, and want to work somewhere you will feel valued, apply today.

Please note: We are not accepting applications from candidates requiring visa sponsorship for this position. Applicants must already have the appropriate right to work in the UK.

• Right to work in the UK (we are not offering sponsorship opportunities).
• Previous experience in an administrative or office-based role is desirable but not essential.
• Excellent organisation and time management skills, with the ability to manage multiple tasks.
• Strong communication and interpersonal skills, with a friendly, approachable manner.
• Good attention to detail and a commitment to maintaining accurate records.
• Confident using computers and standard office software (e.g., Word, Excel, email).
• Reliable, flexible, and able to work effectively as part of a team.
• Respectful, professional, and sensitive to the needs of residents and colleagues.
• Willingness to learn and undertake relevant training.

Are you organised, approachable, and passionate about supporting others? Join Birchstone Care Limited as an Administrative Assistant and play a vital part in ensuring our care home runs smoothly. If you enjoy working in a friendly, supportive team where your attention to detail and communication skills are truly valued, we would love to hear from you.

Please note: We are not accepting applications from candidates requiring visa sponsorship for this position. Applicants must already have the appropriate right to work in the UK.