Care Home Admin & Office Coordinator — Growth & Benefits

Gold Care Homes; Welwyn Hatfield; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary from £30,000 per annum

Employee of the Month

Long term service awards

Blue Light Card

Professional Development

Refer a Friend

Job summary

Gold Care Homes at Heath Lodge in Welwyn Hatfield is seeking a capable receptionist/administrator to manage front-of-house tasks and support office administration. You will greet visitors, handle calls, manage diaries, and assist with payroll-related paperwork and confidential record keeping.

The role includes processing invoices, supporting recruitment, and maintaining client and resident records with accuracy and discretion.

Qualifications

• Experience in reception/administration is beneficial.
• Ability to prepare timesheets and payroll summaries.
• Maintain accurate and confidential records.

Responsibilities

• General reception duties: taking calls, greeting visitors and directing enquiries.
• Prepare and manage payroll summaries, record keeping and meeting minutes.
• Provide typing support from written/recorded material using Microsoft Office.
• Support Home Manager and Deputy Manager with diary management and meeting coordination.
• Coordinate duty rota and liaise with Bank/Agency staff as needed.
• Process mail and maintain resident and staff records.
• Assist recruitment and ensure documentation is complete.
• Manage invoicing and follow up on unpaid invoices with clients/next of kin.
• Maintain admissions, hospitalisation and discharge records for accurate charges.
• Prepare monthly management information for Head Office.

Skills

Reception duties

Communication

Organisation

Confidentiality

Tools

Microsoft Office

Job description

Gold Care Homes at Heath Lodge in Welwyn Hatfield is seeking a capable receptionist/administrator to manage front-of-house tasks and support office administration. You will greet visitors, handle calls, manage diaries, and assist with payroll-related paperwork and confidential record keeping.

The role includes processing invoices, supporting recruitment, and maintaining client and resident records with accuracy and discretion.