Care Home Admin & Office Coordinator

Gold Care Homes; West Stow; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

Employee of the Month

Long term service awards

Blue Light Card

Professional Development

Refer a Friend

Job summary

Gold Care Homes is seeking an experienced Administrator for Kingfisher House Care Home in Newmarket. The role supports the Home Manager and Deputy Manager with diary management, meetings, and general administration, while handling recruitment paperwork and resident financial records.

This on-site position involves a busy reception, invoicing, payroll summaries and stock control. A professional, confidential approach is essential, with attendance at training courses to maintain standards.

Responsibilities

• General reception duties, taking calls, transferring to departments, greeting visitors
• Preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings
• Typing support from written/recorded material using Microsoft Office, maintaining confidentiality
• Support Home Manager and Deputy Manager with diary management, meetings coordination
• Coordinate the duty rota and liaise with Bank/Agency staff
• Sort and distribute mail throughout the Home
• Assist recruitment by handling paperwork and documentation
• Maintain records of residents' documentation including financial contracts, invoices and payments
• Provide client invoices and resolve payment queries, liaise with Social Services Finance where needed
• Maintain admissions, hospitalisation and discharge records for accurate invoicing
• Prepare monthly summaries of invoices issued and payments received to Head Office
• Manage petty cash and wages totals monthly
• Match supplier invoices with delivery notes and obtain authorisation to pay
• Provide efficient telephone/reception service to public and relatives
• Attend training courses and maintain confidentiality
• Maintain stationary orders and stock records
• Answer calls, record messages, and greet visitors professionally
• Ensure all customer interactions are welcoming and professional

Job description

Gold Care Homes is seeking an experienced Administrator for Kingfisher House Care Home in Newmarket. The role supports the Home Manager and Deputy Manager with diary management, meetings, and general administration, while handling recruitment paperwork and resident financial records.

This on-site position involves a busy reception, invoicing, payroll summaries and stock control. A professional, confidential approach is essential, with attendance at training courses to maintain standards.