Care Home Admin

Gold Care Homes; West Stow; Presencial; GBP 19.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee of the Month

Long term service awards

Blue Light Card

Professional Development

Refer a Friend

Descripción de la vacante

Gold Care Homes is seeking an experienced Administrator for Kingfisher House Care Home in Newmarket. The role supports the Home Manager and Deputy Manager with diary management, meetings, and general administration, while handling recruitment paperwork and resident financial records.

This on-site position involves a busy reception, invoicing, payroll summaries and stock control. A professional, confidential approach is essential, with attendance at training courses to maintain standards.

Responsabilidades

• General reception duties, taking calls, transferring to departments, greeting visitors
• Preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings
• Typing support from written/recorded material using Microsoft Office, maintaining confidentiality
• Support Home Manager and Deputy Manager with diary management, meetings coordination
• Coordinate the duty rota and liaise with Bank/Agency staff
• Sort and distribute mail throughout the Home
• Assist recruitment by handling paperwork and documentation
• Maintain records of residents' documentation including financial contracts, invoices and payments
• Provide client invoices and resolve payment queries, liaise with Social Services Finance where needed
• Maintain admissions, hospitalisation and discharge records for accurate invoicing
• Prepare monthly summaries of invoices issued and payments received to Head Office
• Manage petty cash and wages totals monthly
• Match supplier invoices with delivery notes and obtain authorisation to pay
• Provide efficient telephone/reception service to public and relatives
• Attend training courses and maintain confidentiality
• Maintain stationary orders and stock records
• Answer calls, record messages, and greet visitors professionally
• Ensure all customer interactions are welcoming and professional

Descripción del empleo

About Our Home:

Excellently situated just half a mile from the centre of the pretty market town of Newmarket, Kingfisher House Care Home offers access to the many amenities the town has to offer, as well as attractions such as the well-known racecourse. It is also within easy reach of the larger town of Bury St Edmunds and the city of Cambridge.

Kingfisher House Care Home provides support for people living with a range of differing health needs, offering residential, nursing and dementia care on a long-term or short-term and respite basis.

We are looking for an experienced Administrator to join our team, working up to 40 hours per week, with flexibility to provide alternate weekend cover.

What you will be doing!

• General reception duties, taking calls, transferring to departments, greeting visitors
• Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
• To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
• To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
• To coordinate the duty rota, liaise with Bank and Agency staff when required.
• To sort and distribute mail accordingly throughout the Home.
• You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
• Keep accurate records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
• Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
• Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
• Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services' Finance department. Chase late payments.
• Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
• Prepare and submit data relating to petty cash and wages totals-monthly
• Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
• Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
• Attend training courses and sessions as required.
• Maintain client, staff and business confidentiality at all times.
• Prepare and maintain stationary orders, stock and records.
• To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
• To ensure all internal and external customer interactions are met with a welcoming and professional manner.

Benefits:

• Salary up to £32,000 per annum
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend