Care Home Admin & Front Desk Coordinator

Athena Care Homes; Peterborough; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Comprehensive induction

28 days holiday

Blue Light Card

Refer a friend

Job summary

Ashlynn Grange Care Home in Peterborough is seeking an Admin Assistant to deliver high-quality customer service at the reception, greet guests warmly and support the Home Admin Manager with a variety of administrative tasks.

You will handle enquiries, correspondence and payroll-related duties, work 37.5 hours per week on a rota, and participate in a friendly team focused on resident wellbeing and smooth administration.

Qualifications

• Previous administrative experience is desirable; training will be provided for Finance/HR procedures.
• Excellent customer service, communication and IT skills; proficiency in Microsoft Office.
• Confident handling of personal and sensitive data with confidentiality at all times.
• Organised, numerate and accurate with a can-do attitude.

Responsibilities

• Co-ordinate all front desk activities, answer calls, provide information and redirect messages to the appropriate person.
• Assist with payroll tasks such as setting up new starters, recording absence and annual leave, and processing leavers.
• Support day-to-day admin tasks to ensure accuracy and efficiency.
• Handle enquiries, prepare and send brochures, and respond to emails.

Skills

Customer service

Communication

IT skills

Microsoft Office

Data confidentiality

Organised

Numeracy

Tools

Microsoft Office

Job description

Ashlynn Grange Care Home in Peterborough is seeking an Admin Assistant to deliver high-quality customer service at the reception, greet guests warmly and support the Home Admin Manager with a variety of administrative tasks.

You will handle enquiries, correspondence and payroll-related duties, work 37.5 hours per week on a rota, and participate in a friendly team focused on resident wellbeing and smooth administration.