Care Coordinator - Schedule & Compliance Champion

Spire Homecare 2016 Ltd; Trowbridge; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days paid holiday

Auto-enrolment pension

Blue Light care – national discount

Staff/Performance bonuses

Job summary

Spire Homecare 2016 Limited is seeking a proactive Care Coordinator in Trowbridge to ensure smooth delivery of person-centred homecare.

You will coordinate care schedules, complete care assessments and reviews, manage risk assessments, and ensure compliance with company policies and CQC standards.

Join a team that values compassion, professionalism and personalised care, with opportunities for training, staff development and career progression.

Qualifications

• Previous experience in a healthcare or social care setting.
• Proven experience in rota coordination and staff scheduling.
• Strong knowledge of care planning and conducting client assessments.
• Excellent organisational, time management, and communication skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Level 3 in Adult Social Care or working towards this.

Responsibilities

• Plan and manage staff rotas efficiently, balancing client needs, staff availability, and service costs working alongside our care coordinators.
• Allocate and process new care referrals promptly and accurately.
• Ensure all client visits are appropriately staffed with trained and competent care workers.
• Monitor staff absences, holidays, and changes to availability, arranging cover as required.
• Distribute and maintain up-to-date schedules for both clients and staff.
• Manage and update the care management software system to ensure accurate and timely information.
• Act as the first point of contact for care staff and clients regarding scheduling, service changes, and general queries.
• Build positive, professional relationships with clients, families, and multidisciplinary teams.
• Support new staff by arranging shadowing shifts.
• Contribute to the ongoing growth and efficiency of the service through effective coordination and teamwork.
• Liaise with local authorities and health partners regarding referrals and care package management.
• Maintain awareness of CQC standards and support compliance within all aspects of the role.
• Participate actively in staff meetings and contribute ideas for continuous improvement.

Skills

Rota coordination

Staff scheduling

Care planning

Client assessments

Organisational skills

Time management

Communication

Education

Level 3 in Adult Social Care or working towards this

Tools

Microsoft Office

Job description

Spire Homecare 2016 Limited is seeking a proactive Care Coordinator in Trowbridge to ensure smooth delivery of person-centred homecare.

You will coordinate care schedules, complete care assessments and reviews, manage risk assessments, and ensure compliance with company policies and CQC standards.

Join a team that values compassion, professionalism and personalised care, with opportunities for training, staff development and career progression.