Care Coordinator: Lead Care, Scheduling & Compliance

Home Instead; Gloucester; On-site; GBP 28,000 - 30,000; Full time

Job summary

Home Instead Gloucester is seeking a Care Co-ordinator for a full-time, office-based role in Gloucester. You will manage client care, lead a team, and ensure smooth, compliant daily operations.

The ideal candidate will have strong IT skills, be highly organised, and hold at least 5 GCSEs including Maths and English, with an excellent telephone manner and reliable transport. The role requires an enhanced DBS disclosure, Right to Work checks, and reference checks.

Qualifications

• Proficient with standard Microsoft Office programs (Word, Excel, Outlook).
• Experience in people management and team leadership desirable.
• Strong communication skills with a clear telephone manner.

Responsibilities

• Lead the Client Experience team, manage client relationships and communications.
• Conduct new client consultations and create/audit digital care plans.
• Create and maintain accurate visit schedules and update care records.

Skills

Microsoft Office

People management

Communication

Education

GCSEs including Maths and English

Tools

Care management systems

Job description

Home Instead Gloucester is seeking a Care Co-ordinator for a full-time, office-based role in Gloucester. You will manage client care, lead a team, and ensure smooth, compliant daily operations.

The ideal candidate will have strong IT skills, be highly organised, and hold at least 5 GCSEs including Maths and English, with an excellent telephone manner and reliable transport. The role requires an enhanced DBS disclosure, Right to Work checks, and reference checks.