Care Coordinator – Home Care Scheduling & Support

Verity Healthcare Limited; Milton Keynes; On-site; GBP 28,000 - 30,000; Full time

Job summary

Verity Healthcare Limited in Milton Keynes is seeking a dedicated Care Co-Ordinator to ensure the smooth day-to-day running of domiciliary care services. You will coordinate staff rotas, liaise with service users and care workers, and ensure care is delivered safely and in line with CQC standards.

This full-time, permanent role offers £28,000-£30,000 per annum, depending on experience, with ongoing training and development.

Qualifications

• Experience in a domiciliary care setting is essential.
• Experience in care coordination or scheduling is desirable.
• Knowledge of CQC regulations and care standards.
• Strong organisational and time-management skills.
• Ability to work under pressure and solve problems quickly.
• Good IT skills and experience with care management systems.
• Excellent communication and interpersonal skills.
• Full UK driving licence is desirable.

Responsibilities

• Creating and managing staff rotas using care scheduling systems.
• Allocating care workers to service users based on needs and location.
• Responding to staff absences and arranging emergency cover.
• Liaising with service users, families, and care staff daily.
• Monitoring care delivery to ensure high standards are maintained.
• Updating care plans and maintaining accurate records.
• Supporting the Care Manager with compliance and CQC requirements.
• Conducting spot checks, supervisions, and field support when required.
• Handling incoming calls, queries, and concerns professionally.
• Ensuring continuity of care for all service users.

Skills

Organisation

Time management

Communication

Care coordination

Care management systems

Driving licence

Problem solving

CQC knowledge

Tools

Care scheduling software

Job description

Verity Healthcare Limited in Milton Keynes is seeking a dedicated Care Co-Ordinator to ensure the smooth day-to-day running of domiciliary care services. You will coordinate staff rotas, liaise with service users and care workers, and ensure care is delivered safely and in line with CQC standards.

This full-time, permanent role offers £28,000-£30,000 per annum, depending on experience, with ongoing training and development.