Care Coordinator (domiciliary Care)

Good Oaks Home Care; Milton Keynes; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

28 holiday days

Mileage covered

DBS paid

Blue Light Card discount

Induction training

Vehicle breakdown cover

Volunteer days

Employee discount scheme

Job summary

GoodOaks in Milton Keynes is seeking a Care Coordinator to schedule care calls and coordinate staff effectively. You will balance client needs with staff availability, ensuring reliable service and clear communication with families and colleagues.

The role offers opportunities for growth within a growing home care company and requires involvement in ongoing training and DBS checks as needed.

Qualifications

• 2+ years experience in homecare or domiciliary services.
• Experience as a team leader, senior, or care coordinator.
• Strong organisation and people-focused coordination.

Responsibilities

• Produce weekly rotas and care scheduling.
• Occasional care visits, including evenings and weekends.
• Daily troubleshooting and problem-solving.
• Participate in on-call rota.
• Manage staff absence and allocate extra calls.

Skills

Organisation

Team leadership

IT proficiency

Communication

Job description

Join our award-winning team at GoodOaks. A company that values and rewards the caring people who work with us!

At GoodOaks, we're proud of the professional yet personal care our carers provide. As an award-winning home care company, we strive to be the go to provider of quality care by valuing, developing and rewarding the dedicated individuals who work with us.

We're looking for a Care Coordinator to join our brilliant team in Milton Keynes. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients' requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families and professionals.

This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Milton Keynes.

This role is service-based; however you will be expected to cover care calls as required.

What will you do?

• Producing weekly rotas and care scheduling to ensure adequate provision of care
• Undertaking regular care visits, including being available evenings and weekends when needed
• Daily troubleshooting and problem-solving
• Participate in on-call rota
• Managing staff absence, allocating extra calls, and cancelling care calls when necessary
• Assisting in the training and induction of new team members
• Helping GoodOaks provide a continuous and reliable service

Who are you?

• Have at least 2 years experience in homecare or domiciliary services
• Have experience as a team leader, senior, or care coordinator
• You're a highly organised and efficient coordinator with a people-focused approach
• You're a strong communicator with all types of people, and able to remain positive
• You're IT-confident, enabling effective scheduling, team contact and work planning
• You're highly reliable and able to foster a strong team ethos and keep morale high
• You're growth-focused, and support the continued development of yourself and the team
• You're dedicated, with high energy levels
• You're willing to undertake a DBS check to work with vulnerable adults

What do we offer?

• 40 hours per week
• Competitive pay - ask us for details
• 28 holiday days offered + birthday
• Mileage covered
• Supportive, professional and common-sense management and ongoing support
• Paid induction training, and continued training and development offered
• Blue Light Card discount scheme
• Paid DBS check, if required
• Annual vehicle breakdown cover
• Long-stay bonus and referral bonus scheme
• Employee discount scheme
• Paid volunteer days

If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.