Care Coordinator: Growth, Support & Community Impact

Helping Hands Homecare; Basingstoke; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Blue Light Card discounts

Employee assistance programme

Support with qualifications

Refer-a-friend bonus

Inclusive culture

Job summary

Helping Hands Homecare, Inc. in Basingstoke is seeking a Care Coordinator to keep extraordinary care running smoothly. You’ll work with the Branch Care Manager, support carers and customers, and ensure visits are well-planned.

You will allocate carers, supervise, recruit, and review care plans to reflect needs. The role offers progression, benefits, and a community-focused culture in a local branch.

Qualifications

• Level 3 Diploma in Adult Care or willingness to work towards it.
• Experience in the care sector, ideally in a supervisory role.
• A good understanding of CQC/CIW regulatory standards and best practice.
• A full UK driving licence and access to your own vehicle.
• Strong communication skills and a people-first approach.

Responsibilities

• Support Branch Care Manager to deliver exceptional care across local area.
• Allocate carers to ensure high-quality, consistent support.
• Complete supervisions and observations on time to grow carers.
• Recruit and onboard new carers to strengthen branch capacity.
• Review and update care plans reflecting customer needs and wellbeing.
• Look for opportunities to grow the branch and engage locally.
• Champion brilliant customer service with thoughtful interactions.
• Support on-call duties per branch rota.

Skills

Care experience

Communication skills

Decision making

Education

Level 3 Diploma in Adult Care

Job description

Helping Hands Homecare, Inc. in Basingstoke is seeking a Care Coordinator to keep extraordinary care running smoothly. You’ll work with the Branch Care Manager, support carers and customers, and ensure visits are well-planned.

You will allocate carers, supervise, recruit, and review care plans to reflect needs. The role offers progression, benefits, and a community-focused culture in a local branch.