Care Coordinator - Evening and Weekend shifts

Abbots Care; St Albans; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Employee Benefit Scheme

Market-leading mileage allowance (40 p

Paid development and training

NVQ training level 2-5

Onsite parking

Access to discount schemes

Job summary

Abbots Care is seeking a Care Coordinator to manage rostering and delivery of care in the community, predominantly weekends and evenings. Lead a team of care assistants to provide person-centred care at service users’ homes, ensuring high-quality service.

You will work with multi-disciplinary teams, complete quality calls, and report to senior management. The role includes rostered-on call support, handling referrals, and ensuring capacity is optimised.

Qualifications

• Experience as Coordinator / scheduler with rota management.

Responsibilities

• Rostering and daily management of Care Staff who are based in the community.
• Collaborate with multi-disciplinary teams to ensure outstanding care delivery.
• Complete quality calls with care staff and service users.
• Provide reports to senior management as required.
• Support teams as part of rostered-on call system.
• Manage referrals from commissioners and local authority.
• Ensure full capacity is utilised.

Skills

Rostering

Coordination

Communication skills

Driving licence

Job description

An exciting vacancy has arisen within Abbots Care, the opportunity to be a key influencer in our management is here! A resilient and passionate person looking to work in a role that really makes a difference, this is your opportunity!

Abbots Care is an award-winning domiciliary community care provider in Hertfordshire with a CQC rating of outstanding. Within the role as the Care Coordinator, you are required to manage the organisation and delivery of care predominantly at weekends and eveinings. You will manage a team of care assistants to support our service users in their own home to provide person centred care. This role is more than just rota management. You will be a part of our operational team, who ensure that we provide outstanding quality care is delivered consistently to our service users.

The role:

• Rostering and daily management of Care Staff who are based in the community
• Working with multi-disciplinary teams and professional bodies to ensure outstanding care is delivered and to positively promote our services.
• Complete quality calls with care staff and service users
• Provide reports to senior management as and when required
• Provide support to our teams as part of a rostered-on call system
• Manage referrals from commissioners and local authority
• Ensure full capacity is utilised.

Person Specification:

• Experienced Co-ordinator / scheduler doing coordination and rota management
• We are looking for someone who is vibrant, self-motivated and passionate about making a difference to the lives of vulnerable people
• Drive and Resilience
• Excellent verbal and written communication skills, you’ll be comfortable on the phone as you are writing emails
• Experience of working in a faced paced environment and flexible
• Strong attention to detail and be a completer/finisher
• A team player with strong interpersonal skills
• Holding a full driving license and access to your own vehicle.
• Experience within the care sector
• Salary from £29,331 per annum
• Paid development and training to support your career
• Employee Benefit Scheme
• Market leading mileage allowance of 40 pence
• Excellent progression opportunities
• NVQ training from level 2 to level 5
• Additional days of holiday added for each year of service
• Access to Employee Wellbeing app and Employee Assistance Programme
• Onsite parking
• Access to Leading brand discount schemes.

Who are we?

Founded in 1995 as a small family business, Abbots Care is now a multi award-winning, CQC rated Outstanding care provider with family values still very much at the heart of what we do.

As well as being committed to providing the very best care for our service users, we strive to ensure our staff have access to specialist training pathways, career development opportunities and well-being support.

We are the lead provider to Hertfordshire County Council and have an excellent reputation for meeting the needs of the people we support and delivering high-quality person-centred care.

There are so many reasons to join our team, but these are our top five

Feeling of reward: There is no better feeling than knowing you have made a difference to someone’s day, week or even month.

Flexibility: We understand the importance of having a work life balance.

Variety: No day is ever the same and this truly is a special part of working in care.

Real qualifications: Unlike other care providers, we offer a full range of training and opportunities to gain qualifications, we also pay for your training course as well as the time you have spent training with us.

Our perks: There are plenty of reasons you will love working with us, from our competitive pay rates to our market leading mileage pay. We have a fantastic management team and operate an open-door policy in our branches.

When you join Abbots Care, you join a family like no other. We pride ourselves on the quality of the staff we employ, and when you join us, you will receive the absolute best training and ongoing support to help you in your role.

Abbots Care is one of the lead providers across Hertfordshire, by providing care for people within their own homes.