Care Coordinator

Abbots Care; St Albans; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Paid development and training

Employee Benefit Scheme

Mileage allowance 40p per mile

Excellent progression opportunities

NVQ training from level 2 to level 5

Employee wellbeing app and support

Onsite parking

Brand discount schemes

Job summary

Abbots Care, a leading domiciliary care provider in Hertfordshire, seeks a Care Coordinator to manage weekend and evening care delivery at home. You will lead a team of care assistants, coordinate rotas and ensure consistent, high-quality, person-centred care for our service users.

Join a resilient operational team committed to outstanding standards, with training, progression and employee wellbeing support. A driving licence and access to a vehicle are required.

Qualifications

• Experience of Co-ordinator / scheduler doing coordination and rota management.
• A vibrant, self-motivated and passionate person.
• Able to manage a busy, fast-paced environment.

Responsibilities

• Rostering and daily management of care staff in the community.
• Collaborate with multi-disciplinary teams to ensure outstanding care.
• Complete quality calls with staff and service users.
• Produce reports for senior management as required.
• Support teams via rostered-on call system.
• Manage referrals from commissioners and local authority.
• Maximise full capacity of the service.

Skills

Rostering

Care staff management

Communication

Team coordination

Driving licence

Job description

An exciting vacancy has arisen within Abbots Care, the opportunity to be a key influencer in our management is here! A resilient and passionate person looking to work in a role that really makes a difference, this is your opportunity!

Abbots Care is an award-winning domiciliary community care provider in Hertfordshire with a CQC rating of outstanding. Within the role as the Care Coordinator, you are required to manage the organisation and delivery of carepredominantly at weekends and eveinings. You will manage a team of care assistants to support our service users in their own home to provide person centred care. This role is more than just rota management. You will be a part of our operational team, who ensure that we provide outstanding quality care is delivered consistently to our service users.

The role:

• Rostering and daily management of Care Staff who are based in the community
• Working with multi-disciplinary teams and professional bodies to ensure outstanding care is delivered and to positively promote our services.
• Complete quality calls with care staff and service users
• Provide reports to senior management as and when required
• Provide support to our teams as part of a rostered-on call system
• Manage referrals from commissioners and local authority
• Ensure full capacity is utilised.

Person Specification:

• Experienced Co-ordinator / scheduler doing coordination and rota management
• We are looking for someone who is vibrant, self-motivated and passionate about making a difference to the lives of vulnerable people
• Drive and Resilience
• Excellent verbal and written communication skills, you’ll be comfortable on the phone as you are writing emails
• Experience of working in a faced paced environment and flexible
• Strong attention to detail and be a completer/finisher
• A team player with strong interpersonal skills
• Holding a full driving license and access to your own vehicle.

Desirable Experience:

• Experience within the care sector

Benefits:

• Salary from £29,331 per annum
• Paid development and training to support your career
• Employee Benefit Scheme
• Market leading mileage allowance of 40 pence
• Excellent progression opportunities
• NVQ training from level 2 to level 5
• Additional days of holiday added for each year of service
• Access to Employee Wellbeing app and Employee Assistance Programme
• Onsite parking
• Access to Leading brand discount schemes.

Who are we?

Founded in 1995 as a small family business, Abbots Careis now a multi award-winning, CQC rated Outstanding care provider with family values still very much at the heart of what we do.

As well as being committed to providing the very best care for our service users, we strive to ensure our staff have access to specialist training pathways, career development opportunities and well-being support.

We are the lead provider to Hertfordshire County Council and have an excellent reputation for meeting the needs of the people we support and delivering high-quality person-centred care.

There are so many reasons to join our team, but these are our top five

Feeling of reward:

There is no better feeling than knowing you have made a difference to someone’s day, week or even month.

Flexibility:

We understand the importance of having a work life balance.

Variety:

No day is ever the same and this truly is a special part of working in care.

Real qualifications:

Unlike other care providers, we offer a full range of training and opportunities to gain qualifications, we also pay for your training course as well as the time you have spent training with us.

Our perks:

There are plenty of reasons you will love working with us, from our competitive pay rates to our market leading mileage pay. We have a fantastic management team and operate an open-door policy in our branches.

When you join Abbots Care, you join a family like no other. We pride ourselves on the quality of the staff we employ, and when you join us, you will receive the absolute best training and ongoing support to help you in your role.

Abbots Care is one of the lead providers across Hertfordshire, by providing care for people within their own homes.