Care Coordinator — Domiciliary Scheduling & Client Care

Social Care 2 Recruit; Malvern; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Supportive environment

Training & progression

Meaningful work

Wellbeing support

Mileage allowance

Job summary

Social Care 2 Recruit in Malvern is seeking an experienced Care Coordinator to manage domiciliary care rotas and client plans in a permanent full-time role based in Malvern, Worcestershire. You will lead a team of care workers and ensure high-quality, person-centred care at home.

The role involves client assessments, on-call duties, and ongoing liaison with families and professionals to meet regulatory requirements.

Qualifications

• Experience in domiciliary or home care is desirable.
• Strong organisation and time management.
• Excellent written and verbal communication.
• Familiarity with rostering software or willingness to learn.
• Understanding of CQC regulations.
• Knowledge of safeguarding vulnerable adults.
• Compassionate and person-centred approach.
• Able to work independently and as part of a team.
• Flexible for on-call duties evenings/weekends.
• Valid UK driving licence preferred.

Responsibilities

• Coordinate and schedule care worker rotas to ensure full coverage.
• Be first point of contact for clients, families, and workers.
• Conduct initial client assessments and update care plans.
• Monitor quality and compliance with CQC and policies.
• Support recruitment, induction, and training of staff.
• Handle incidents, complaints or safeguarding concerns promptly.
• Build relationships with clients, families, healthcare professionals.
• Maintain accurate client and staff records.
• Participate in on-call duties to support service.
• Assist Registered Manager to meet regulatory requirements.

Skills

Care coordination

Organisational skills

Communication skills

Rostering software

CQC knowledge

Safeguarding

Empathetic approach

Independent working

On-call ability

Driving licence

Education

NVQ Level 3 in Health and Social Care

Job description

Social Care 2 Recruit in Malvern is seeking an experienced Care Coordinator to manage domiciliary care rotas and client plans in a permanent full-time role based in Malvern, Worcestershire. You will lead a team of care workers and ensure high-quality, person-centred care at home.

The role involves client assessments, on-call duties, and ongoing liaison with families and professionals to meet regulatory requirements.