Care Coordinator - Domiciliary Home Care (Crawley)

Home Instead; Crawley; On-site; GBP 25,000 - 28,000; Full time

Job summary

Home Instead in Crawley, United Kingdom, is seeking a compassionate Care Coordinator to oversee care services in Crawley, Horley and East Grinstead. You will liaise with clients, care professionals and GP practices, and manage rotas to ensure timely and high-quality care.

Role requires prior care experience, driving licence, and willingness to work within a 15km radius of Crawley. DBS disclosure is required; sponsorship is not offered.

Qualifications

• Excellent communication skills and IT proficiency are mandatory.
• Prior care management software experience is preferred.
• Relevant health and social care qualification is preferred.

Responsibilities

• Liaise between clients, care teams, and GP practices to address care needs.
• Prepare and maintain rotas, considering travel time and holidays.
• Develop relationships with clients and care professionals to ensure great experiences.
• Collaborate with recruitment to ensure staffing levels meet demand.
• Resource and schedule new and existing care packages promptly.
• Maintain accurate client and caregiver information in scheduling systems.
• Ensure care plans and documentation meet regulatory standards.
• Audit electronic care notes and address care concerns promptly.

Skills

Excellent communication

IT proficiency

Time management

Organisation

Team collaboration

Driving licence

Learning new tech

Education

NVQ Level 3 Health and Social Care

Tools

Access Care Planning

Birdie

People Planner

IQ Timecards

Job description

Home Instead in Crawley, United Kingdom, is seeking a compassionate Care Coordinator to oversee care services in Crawley, Horley and East Grinstead. You will liaise with clients, care professionals and GP practices, and manage rotas to ensure timely and high-quality care.

Role requires prior care experience, driving licence, and willingness to work within a 15km radius of Crawley. DBS disclosure is required; sponsorship is not offered.