Care Coordinator

First City Nursing and Care; Swindon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dedicated team at a leading social care provider in Swindon seeks a proactive Care Coordinator to enhance adult social care services. The role involves scheduling care workers, maintaining communication, and ensuring high-quality support while offering opportunities for career growth in a supportive environment.

Benefits

Comprehensive training and ongoing support

Access to the Blue Light Card discount scheme

28 days of annual leave

Employee Assistance Programme

Free onsite parking

Qualifications

• Minimum 1 year hands-on care experience in health and social care.
• Strong administrative and computer skills.
• Professional, caring, and respectful approach.

Responsibilities

• Schedule and allocate care workers for client visits.
• Maintain effective communication with care workers.
• Collaborate with healthcare professionals for service delivery.

Skills

Organisational skills

Administrative skills

Communication skills

Compassionate support

Education

Health and social care qualifications (e.g., NVQ Level 2/3)

Job description

Help shape the future of adult social care in Swindon!

Join our dedicated team supporting nearly 600 people across Swindon and the surrounding areas, playing a key role in delivering essential social care services. We are seeking a proactive and organised Care Coordinator to join our fast-paced office team. This permanent position offers an excellent opportunity to grow your career in health and social care while working in a supportive and dynamic environment.

Location: Swindon
Salary: 25,584 with an OTE of 29,270 (inclusive of on-call duties)
Hours: 40 hours per week + shared out-of-hours on-call service
(Office hours: Monday-Friday, 08:30 - 17:00. Some flexibility may be required to meet business needs.)

Key Responsibilities:

• Efficiently schedule and allocate care workers to client visits, ensuring continuity of care and appropriate skill matching.
• Maintain effective communication with care workers, providing support, guidance, and timely resolution of queries.
• Collaborate with healthcare professionals to ensure seamless service delivery.
• Accurately complete and maintain all necessary documentation and systems.
• Handle confidential matters with professionalism and integrity.
• Provide compassionate, empathetic, and person-centred support to clients.

Essential Requirements:

• 1 year minimum hands on care experience in health and social care, preferably in a community-based setting.
• Strong administrative and computer skills.
• A professional, caring, and respectful approach.
• Excellent organisational skills with the ability to work effectively under pressure.

Desirable:

• Health and social care qualifications (e.g., NVQ Level 2/3 or above).
• Experience in rostering and scheduling.
• Previous experience in an on-call capacity.
• A valid UK driving licence and access to a vehicle.

What We Offer:

• Comprehensive training and ongoing support.
• Access to the Blue Light Card discount scheme.
• Motor maintenance discount with a local garage.
• 28 days of annual leave (inclusive of public holidays).
• Employee Assistance Programme with Health Assured.
• Free onsite parking.
• Workplace pension with Nest.
• Refer-a-friend scheme.

If this role isn't the right fit for you, we may be able to direct you to another suitable position within our organisation. Please note, all applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

Employment is subject to satisfactory references, an enhanced DBS check, and the completion of mandatory training.