Care Coordinator

Agincare Group; Poole; On-site; GBP 26,000; Full time

Job summary

Join a leading family-run care provider as a Care Coordinator. In this role, you will match carers with clients, ensuring continuity of care while managing scheduling and documentation. Enjoy a competitive salary, fully funded training, and a supportive work environment.

Benefits

Refer a friend scheme

Mileage reimbursement

Fully funded training up to QCF level 5

Company pension scheme

On demand pay

Qualifications

• Minimum of 12 months right to work in the UK.
• Full UK driving license and access to a vehicle.

Responsibilities

• Match carers with clients across the South West region.
• Document care worker holidays and respond to safeguarding procedures.
• Participate in the on-call rota system.

Skills

Attention to detail

Organizational skills

Job description

Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional seeking a new challenge? Or do you have a background in workforce scheduling and want to transition into the care industry?

Come and join the Agincare family as a Care Coordinator!

Where you'll be working

• Care Quality Commission rating - https://www.cqc.org.uk/location/1-134638765

As an Agincare employee you'll enjoy

• £26,000 per year
• Refer a friend scheme - earn up to £1000*
• Mileage 32p per mile
• Fully funded training up to QCF level 5
• Company pension scheme
• On demand pay

What is required from you?

• A minimum of 12 months of the right to work in the UK
• A full UK driving license and access to your own vehicle
• Excellent attention to detail and good organizational skills
• Include any requirements regarding availability or hours
• Coverage of on-call phone with additional pay

A day in the life of a Care Coordinator

The main purpose of the Care Coordinator is to match our carers with clients across our South West region. You will be responsible for tasks related to onboarding new clients, including matching and scheduling carers.

• You will support forward planning of scheduling to ensure continuity of care;
• You will understand safeguarding procedures and respond appropriately to any allegations of abuse or complaints regarding service delivery;
• You will communicate with external sources such as next of kin, GPs, nurses, physiotherapists, and other professionals involved, keeping the Registered Manager updated;
• You will document all care worker holidays, sickness, unplanned absences, and emergency calls electronically;
• You will participate in the on-call rota system during evenings and weekends as required.

About Agincare

We’re a family-run business supporting people since 1986. With over 4,500 team members, we are one of the UK’s largest care providers, with over 100 locations across England, including care & nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices.

Agincare is a signatory of the Care Leaver Covenant and committed to supporting care leavers to live independently. We offer a guaranteed interview or an informal chat about career opportunities for care leavers.

All our services are regulated by the Care Quality Commission (CQC).

We value equal opportunities and welcome applications from all backgrounds.

*Refer a friend bonuses are subject to terms and conditions.

Application Deadline

19/06/2025

How To Apply

If you're interested in this role, apply today through our careers portal by completing the application form. You can track your application progress in real time and explore other opportunities matching your skills.