Care Coordinator

Nurseplus UK Ltd; Norwich; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Training and development opportunities

Supportive and friendly team

Career progression opportunities

Make a genuine difference in people’s–

Job summary

Nurseplus Care at Home in Norwich is seeking a dedicated Care Coordinator to organise care packages and manage staff rotas, ensuring safe, high-quality support for clients in their own homes.

You will coordinate visits, maintain accurate records, and collaborate with carers, clients, and families. The role requires strong organisation, communication, and problem-solving skills, with a focus on compassionate, client-centred care.

Qualifications

• Experience in care coordination, healthcare, or scheduling preferred.
• Excellent organisational and communication skills.
• Ability to work under pressure and manage multiple priorities.
• Strong attention to detail.
• Good IT and administration skills.
• Caring, professional, and team-focused approach.
• Full UK driving licence and access to vehicle (essential).

Responsibilities

• Coordinate and schedule care staff to meet client needs efficiently
• Manage rotas and ensure all visits are covered
• Communicate effectively with carers, clients, and families
• Support the onboarding and ongoing support of care workers
• Maintain accurate records and care schedules
• Respond to changes in care requirements and staffing needs
• Ensure services are delivered in line with company policies and care standards
• Support the branch with general administration and operational duties

Skills

Care coordination

Organisational skills

Communication

Problem solving

IT skills

Team player

Job description

Care Coordinator – Care at Home

Full UK driving license and your own vehicle is a requirement

Norwich | Full Time | Office Based

Nurseplus Care at Home

About Nurseplus Care at Home

Nurseplus Care at Home provides high-quality, person-centred care to individuals in their own homes, helping them maintain independence, dignity, and choice. We are passionate about delivering reliable and compassionate support to the communities we serve.

The Role

As a Care Coordinator, you will be responsible for coordinating care packages and managing staff rotas to ensure our clients receive safe, effective, and high-quality care.

This is a fast-paced and rewarding role where strong organisation, communication, and problem-solving skills are essential.

Key Responsibilities

• Coordinate and schedule care staff to meet client needs efficiently


• Manage rotas and ensure all care visits are covered


• Communicate effectively with carers, clients, and families


• Support the onboarding and ongoing support of care workers


• Maintain accurate records and care schedules


• Respond to changes in care requirements and staffing needs


• Ensure services are delivered in line with company policies and care standards


• Support the branch with general administration and operational duties

What We’re Looking For

• Previous experience in care coordination, healthcare, or scheduling roles preferred


• Excellent organisational and communication skills


• Ability to work under pressure and manage multiple priorities


• Strong attention to detail


• Good IT and administration skills


• A caring, professional, and team-focused approach


• Full UK driving licence and access to your own vehicle (essential)

What We Offer

• Competitive salary


• Ongoing training and development opportunities


• Supportive and friendly team environment


• Career progression opportunities within a growing organisation


• Opportunity to make a genuine difference in people’s lives

Why Join Nurseplus Care at Home?

At Nurseplus Care at Home, we are committed to delivering outstanding care and supporting our teams to succeed. This is an exciting opportunity to join a growing service where your work will have a direct impact on the quality of care delivered in the community.