Care Coordinator

Nurse Plus UK; Norwich; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Training and development opportunities

Supportive and friendly team

Career progression opportunities

Opportunity to make a genuine impact

Job summary

Nurseplus Care at Home in Norwich is seeking a dedicated Care Coordinator to support the smooth delivery of care services across the local area. A full UK driving license and own vehicle are essential for this office-based role.

You will coordinate care packages, manage staff rotas and liaise with carers, clients, and families to ensure safe, high-quality care. This is a fast-paced, rewarding position requiring strong organisation and communication skills.

Qualifications

• Previous experience in care coordination, healthcare, or scheduling roles preferred.
• Excellent organisational and communication skills.
• Ability to work under pressure and manage multiple priorities.
• Strong attention to detail.
• Good IT and administration skills.
• A caring, professional, and team-focused approach.
• Full UK driving licence and access to your own vehicle (essential).

Responsibilities

• Coordinate and schedule care staff to meet client needs efficiently
• Manage rotas and ensure all care visits are covered
• Communicate effectively with carers, clients, and families
• Support the onboarding and ongoing support of care workers
• Maintain accurate records and care schedules
• Respond to changes in care requirements and staffing needs
• Ensure services are delivered in line with company policies and care standards
• Support the branch with general administration and operational duties

Skills

Organizational skills

Communication skills

Ability to work under pressure

Attention to detail

IT and administration skills

Caring and professional approach

Job description

Care Coordinator – Care at Home

Full UK driving license and your own vehicle is a requirement

Norwich | Full Time | Office Based
Nurseplus Care at Home

About Nurseplus Care at Home

Nurseplus Care at Home provides high-quality, person-centred care to individuals in their own homes, helping them maintain independence, dignity, and choice. We are passionate about delivering reliable and compassionate support to the communities we serve.

We are now looking for a dedicated and organised Care Coordinator to join our Norwich team and support the smooth delivery of care services across the local area.

The Role

As a Care Coordinator, you will be responsible for coordinating care packages and managing staff rotas to ensure our clients receive safe, effective, and high-quality care.

This is a fast-paced and rewarding role where strong organisation, communication, and problem-solving skills are essential.

Key Responsibilities

• Coordinate and schedule care staff to meet client needs efficiently

• Manage rotas and ensure all care visits are covered

• Communicate effectively with carers, clients, and families

• Support the onboarding and ongoing support of care workers

• Maintain accurate records and care schedules

• Respond to changes in care requirements and staffing needs

• Ensure services are delivered in line with company policies and care standards

• Support the branch with general administration and operational duties

What We’re Looking For

• Previous experience in care coordination, healthcare, or scheduling roles preferred

• Excellent organisational and communication skills

• Ability to work under pressure and manage multiple priorities

• Strong attention to detail

• Good IT and administration skills

• A caring, professional, and team-focused approach

• Full UK driving licence and access to your own vehicle (essential)

What We Offer

• Competitive salary

• Ongoing training and development opportunities

• Supportive and friendly team environment

• Career progression opportunities within a growing organisation

• Opportunity to make a genuine difference in people’s lives

Why Join Nurseplus Care at Home?

At Nurseplus Care at Home, we are committed to delivering outstanding care and supporting our teams to succeed. This is an exciting opportunity to join a growing service where your work will have a direct impact on the quality of care delivered in the community.