Home Care Scheduler & Care Coordinator

Nurse Plus UK; Norwich; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Training and development opportunities

Supportive and friendly team

Career progression opportunities

Opportunity to make a genuine impact

Job summary

Nurseplus Care at Home in Norwich is seeking a dedicated Care Coordinator to support the smooth delivery of care services across the local area. A full UK driving license and own vehicle are essential for this office-based role.

You will coordinate care packages, manage staff rotas and liaise with carers, clients, and families to ensure safe, high-quality care. This is a fast-paced, rewarding position requiring strong organisation and communication skills.

Qualifications

• Previous experience in care coordination, healthcare, or scheduling roles preferred.
• Excellent organisational and communication skills.
• Ability to work under pressure and manage multiple priorities.
• Strong attention to detail.
• Good IT and administration skills.
• A caring, professional, and team-focused approach.
• Full UK driving licence and access to your own vehicle (essential).

Responsibilities

• Coordinate and schedule care staff to meet client needs efficiently
• Manage rotas and ensure all care visits are covered
• Communicate effectively with carers, clients, and families
• Support the onboarding and ongoing support of care workers
• Maintain accurate records and care schedules
• Respond to changes in care requirements and staffing needs
• Ensure services are delivered in line with company policies and care standards
• Support the branch with general administration and operational duties

Skills

Organizational skills

Communication skills

Ability to work under pressure

Attention to detail

IT and administration skills

Caring and professional approach

Job description

Nurseplus Care at Home in Norwich is seeking a dedicated Care Coordinator to support the smooth delivery of care services across the local area. A full UK driving license and own vehicle are essential for this office-based role.

You will coordinate care packages, manage staff rotas and liaise with carers, clients, and families to ensure safe, high-quality care. This is a fast-paced, rewarding position requiring strong organisation and communication skills.