Care coordinator

Unitywaycare; Huntingdon; On-site; GBP 26,000 - 30,000; Full time

Job summary

Unitywaycare is seeking a Care Coordinator for its Huntingdon HQ. This role is essential in managing the weekly rota and ensuring consistent care for families. You will triage inquiries, book visits, and match carers with clients to maintain a high standard of service.

The ideal candidate will possess strong organizational skills and the ability to perform calmly under pressure, supporting a caseload of clients while also managing team schedules. Experience in care is a plus but not mandatory.

Qualifications

• Experience in the care sector is helpful but not required.
• Experience using scheduling software is advantageous.

Responsibilities

• Build and maintain the weekly visit rota.
• Handle short-notice cover calmly and promptly.
• Triage incoming enquiries and book free home visits.
• Match carers to clients based on skills and personality.
• Liaise with families about visit changes.
• Visit a small, regular caseload of clients.
• Cover Saturday and Sunday rounds with our weekend team.

Skills

Calm under pressure

Strong organizational skills

Attention to detail

Comfortable with rota software

Job description

Build and tweak the weekly rota, handle inbound enquiries, and make sure each visit is matched to the right carer for the family.

Location Huntingdon HQ

Pay £26k – £30k / year

Hours 37.5 hours / week, mostly office-based

About this role

The Care Coordinator is the heartbeat of Unity Way's day-to-day. You'll own the rota, juggle short-notice changes calmly, handle enquiries from prospective families, and make the careful matching decisions that keep care consistent for every household.

What you'll do

• Build and maintain the weekly visit rota
• Handle short-notice cover calmly and promptly
• Triage incoming enquiries and book free home visits
• Match carers to clients based on skills and personality
• Liaise with families about visit changes
• Visit a small, regular caseload of clients to support with personal care, companionship and the routines that matter most to them
• Cover Saturday and Sunday rounds with our weekend team. Ideal for students, parents or anyone wanting a steady weekend role
• Provide round‑time companionship and support in a single client's home for one‑ or two‑week placements at a time

What we're looking for

• Calm under pressure and brilliant on the phone
• Strong organisational skills and attention to detail
• Comfortable with rota or scheduling software
• Care sector experience helpful but not required

Send a short application: no need for a polished CV. We'll be in touch within two working days.