Care Coordinator

Acclaim NHS PCN; Hull and East Yorkshire; On-site; GBP 12,000 - 18,000; Part time

Job summary

Acclaim Primary Care Network (PCN) is seeking a proactive Care Co-ordinator to support the Care Home and Practice teams in delivering high‑quality healthcare and essential administrative support within primary care.

The role requires solid healthcare experience, strong admin skills, and proficiency with SystmOne and Microsoft Office. Flexibility is needed to accommodate part-time arrangements covering 37.5 hours per week.

Qualifications

• Experience in a healthcare setting.
• Strong administrative skills and advanced knowledge of Microsoft Office Packages.
• Experience in GP Practice or Primary Care Setting.
• Experience of the use of SystmOne clinical system.

Responsibilities

• Support the Care Home Team and Practice teams to deliver high quality healthcare and administrative support.
• Promote health and wellbeing and provide admin support for individuals with dementia, learning disabilities and long-term conditions, signposting to wider services.
• Assist with PCN Cancer Alliance incentive activities, Cardiovascular Disease prevention and vaccination delivery, plus general admin support including to the Management Team.
• Complement and support the workforce across the PCN.

Skills

Confidentiality

Initiative

Working under pressure

Flexible/Adaptable

Proactivity

Interpersonal skills

Communication skills

Organizational skills

Team working

Medical terminology

Autonomy

Time management

Education

NVQ Level 2 - Business Administration

GCSE English and Maths (A-C)

Tools

SystmOne

Microsoft Office

Job description

We are looking for a proactive, self-motivated person tohelp progress and build on the role, as a Care Co-ordinator. With your knowledge, skills, and experience,its your chance to make your mark in primary care locally. This is a role where you can make a tangibleand quantifiable difference, one in which you are valued and gives you thatstrong sense of job satisfaction. You would support the PCN with thefacilitation of proactive care by providing administrative support to the other members of the primary healthcare team. The preferred candidate will have strongadministrative skills, and understand working in primary care, with previousexperience of working in a healthcare environment. Experience in the use of SystmOne and other Office applications is required.

We will consider part time and job share applications for this role to cover the whole equivalent requirement of 37.5 hours per week.

Interview Date: 25.08.26 1.00pm onwards

Please note: We do not hold a Sponsorship Licence

Main duties of the job

On a day-to-day basis, you will work collaboratively withcolleagues across the PCN, supporting the Care Home Team and the Practice teamsto deliver high quality healthcare and administrative support. You will promote health and wellbeing to allpatients; by providing administrative support to healthcare colleagues for individuals with dementia, learningdisabilities and long-term conditions, signposting, where appropriate, torelevant wider service across the locality.More specifically your duties may include, administrative tasks associatedwith the PCN Cancer Alliance incentive activities, Cardiovascular Diseaseprevention and work as part of the team delivering vaccinations as well asgeneral admin support including for the Management Team. Your duties willcomplement and support the workforce across the PCN.

About us

Acclaim Primary Care Network (PCN) is a GP led organisation established in 2023. It has four member practices, listed above, with a combined list size in excess of 38,000 patients. The PCN provide enhanced services to patients across all four GP Practices, for example, weekly Care Home ward rounds, same day access clinics and Home Visits for acutely ill patients.

Job responsibilities

On a day-to-day basis, you will work collaboratively withcolleagues across the PCN, supporting the Care Home Team and the Practice teamsto deliver high quality healthcare and administrative support. You will promote health and wellbeing to patients by providing administrative support to all healthcare colleagues to allow them to provide care for individuals with dementia, learningdisabilities and long-term conditions, signposting, where appropriate, torelevant wider service across the locality.More specifically your duties may include, administrative tasks associatedwith the PCN Cancer Alliance incentive activities, Cardiovascular Diseaseprevention and work as part of the team delivering vaccinations as well asgeneral admin support and support to the Management Team. Your duties willcomplement and support the workforce across the PCN.

Person Specification

Qualities and Attributes

• An understanding, acceptance, and adherence to the need for strict confidentiality
• Able to work on own initiative.
• Able to work under pressure and remain calm
• Flexible and adaptable
• Proactivity

Other

• Flexibility of Working Hours
• Required to have a Disclosure Barring Service (DBS) check

Experience

• Experience within a healthcare setting.
• Strong administrative skills & advanced knowledge of Microsoft Office Packages
• Experience in GP Practice or Primary Care Setting
• Experience of the use of SystmOne clinical system

Knowledge and skills

• Ability to provide quality administrative support
• Good interpersonal and communication skills
• Good organisational skills
• Good team working skills
• Knowledge of medical terminology
• Ability to work as a team member and autonomously
• Effective time management (Planning & Organising)

Qualifications

• 2 GCSE grade A-C English and Maths
• NVQ Level 2 - Business Administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.