Care Coordinator

Audley Villages; Failand; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Company pension scheme with 5% company

28 days holiday (incl. bank holidays)

50% discount on food and drinks at Aud

Guest suites at staff rates

Learning and development opportunities

Employee discount portal

Healthcare Cash Plan Scheme

Refer a friend bonus

Free uniform

Job summary

Audley Villages in the United Kingdom seeks a dedicated Care Co-ordinator to lead rostering for Senior Carers and Personal Care Assistants across the community. You’ll ensure continuity of care, compliance with legislation, and clear communication with staff, managers, and customers.

The role emphasises organisation, problem solving, and local area knowledge, with opportunities for professional development and a supportive, equal-opportunity workplace.

Qualifications

• Experience as a Care Coordinator in a busy environment with office-based care delivery.
• Full driving licence and knowledge of the local area; Health and Social Care Diploma level 3 preferred.
• Organisational, systematic approach with problem-solving skills.

Responsibilities

• Lead rostering for Senior Carers and Personal Care Assistants across the community.
• Support recruiting programmes and set up new care packages quickly.
• Produce weekly rosters to maximise staff skills and time; ensure 100% legislative compliance.
• Maintain clear communication with branch managers, regional trainers, customers and staff.

Skills

Office IT skills

Rostering

Care coordination

Strong communication

Education

Health and Social Care Diploma Level 3 (preferred)

Tools

MS Office

Job description

Warmth. Empathy. Respect. They are at the heart of delivering care the ‘Audley way’

In this responsible role, you’ll take charge of the rostering Senior Carers and Personal Care Assistants across your community. It’s a logistical puzzle to make sure that our customers get the very best – a familiar face, week in week out, a responsive service that changes with their needs, and a level of care that will not only be rated outstanding by the CQC but by each and every person we support.

Whether you’re supporting our recruiting programmes, setting up new care packages rapidly, delivering weekly rosters that mean we get the very best out of our people’s skills and time or making sure we’re 100% compliant with all legislation, you’ll be key to our success. Clear communication is vital, so you’ll make sure everyone from Personal Assistants to your Branch Manager, our Regional Trainers to customers, is kept in the loop.

What You Will Need

Experience as a Care Coordinator within in a busy environment as well as a good knowledge of working in an office delivering care, as well as strong IT skills.

Full driving licence with a good knowledge of the local area. (Ideally, you’ll also have or be working towards, your Health and Social Care Diploma, level 3).

Combining a highly organised, systematic approach, with a knack for problem solving.

What We Can Offer You

• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’